Job Description
Title:Unit Manager
Department: Admissions
Location:Central Park Zoo
Reports to: Admissions Dept. Manager
Responsible to Supervise Directly: Seasonal Employees
About Wildlife Conservation Society (WCS):
WCS stands for wildlife and wild places. As the world’s premier wildlife conservation organization, WCS has a long track record of achieving innovative, impactful results at scale. We run field programs spanning 60 countries and the entire ocean. We build on a unique foundation: Our reach is global; we discover through best-in-class science; we protect through work on the ground with local and indigenous people; we inspire through our world-class zoos, aquarium, and education programs; and we leverage our resources through partnerships and powerful policy influence. Our more than 4,000 diverse, passionately committed team members in New York City and around the world work collectively to achieve our conservation mission.
Position Objectives:
Directly supervise assigned locations and seasonal staff as prescribed by department procedures and management. Directly perform all admissions functions including accounting for all visitors entering zoo gates, cashiering, daily maintenance of assigned areas.
Main Functions & Responsibilities:
To manage an assigned Admissions location in accordance with the following:
WCS and department rules and regulations.
Sales and customer service policies & procedures.
Cash and accounting procedures maintaining strict cash control procedures.
Control scheduling of seasonal help and maintain labor cost guidelines.
Maintain systems of ordering supplies, maps and related inventory.
Responsible to orient and train seasonal staff.
To assist the Wildlife Conservation Society and any of its departments with events.
Perform related tasks and duties as assigned.
Qualification Requirements
Position Qualifications:
The Candidate must have a minimum of 2-4 years of service or fast paced attraction venue experience with proven leadership qualities. They must have demonstrated excellent service standards, interpersonal skills and have an understanding of cash handling, customer service and sales. Employee must be able to work Saturdays, Sundays and all holidays.
WCS is an equal opportunity employer, and the organization complies with all employment and labor laws and regulations that prohibit discrimination in hiring and ensures that candidates from all backgrounds are fairly and consistently considered during the recruitment process. We are dedicated to hiring and engaging a diverse workforce. We are committed to cultivating an inclusive work environment and look for future team members who share that same value. The organization provides equal employment opportunities for all qualified candidates. The organization does not discriminate for employment based on gender, race/ethnicity, religion, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, genetic information or any other covered status or characteristic protected by applicable laws and regulations.
It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, job grading, transfers, termination, compensation, benefits, educational opportunities, WCS sponsored recreational activities and facilities.
Salary Range
$45,699