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Form of workPosition Title: Turndown Attendant Location: Goldener Hirsch - Deer Valley Department: Rooms FLSA Status: Non-Exempt Reports To: Housekeeping Supervisor Join the team voted #1 Resort Hotel in the US by Travel and Leisure in 2023! Company & Property Description Nestled snugly in the heart of Deer Valley in Utah's Wasatch Mountains, the Goldener Hirsch Inn and Residences is just steps from the Silver Lake Express lift and ski access. You can also easily set off hiking, and biking on the trails, and soak in the spectacular views of Bald Eagle Mountain.
The Inn features just 18 rooms, and the Residences showcases 49 newly renovated rooms, allowing us to offer you the ultimate in intimate, personalized service alongside five-star amenities--including European king beds, plush robes and slippers, and an acclaimed restaurant consistently attracting rave reviews. Named after the Hotel Goldener Hirsch in Salzburg, Austria, the Goldener Hirsch Inn is Deer Valley's premier small luxury hotel. It opened in 1991 by the Countess Harriet Walderdorff, the grand dame who changed Europe's sense of "Luxury accommodations" from overt extravagance to a casual, yet sophisticated style.
The hotel's decor and ambience were influenced by her introductions to the same Austrian furniture makers as the original hotel. We love her style, and we know you will, too. We create individual experiences for our guests, and focus on exceptional guest service and minute attention to detail.
This has earned our Deer Valley luxury hotel numerous awards and ensures you feel like the VIPs you are--from the moment you arrive, and even beyond your departure. Come and enjoy our award-winning restaurant which has earned a wide range of accolades including Best of State in 2016, "Extraordinary" from Zagat, and Top Restaurant recognitions from Conde Nast Traveler, Salt Lake Magazine, The Park Record and Salt Lake Tribune. Relax and refresh by the fire in the AlpenStube after a day of skiing, hiking, mountain biking, or shopping--or retreat to the secluded third floor lounge for delicious steaming hot chocolate and decadently warm cookies.
Most recently, the Hirsch was again selected by the World Ski Awards in 2020 as the Best Ski Boutique Hotel in the United States. The Goldener Hirsch has been a AAA Four Diamond awardee since 2008. We strive to provide you the dedicated service that continues to earn these awards.
Whether traveling on a ski trip to Aspen, or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.
OVERVIEW The Turndown Attendant reports directly to the Rooms Management Team and is responsible for preparing the Guest Rooms for the guests return by ensuring cleanliness and tidiness. DUTIES AND RESPONSIBILITIES Prepare each room for the guests' return after dinner in accordance with Goldener Hirsch re-organizing and tidying Ensure that linen, towels, room supplies, and amenities are replenished and nicely arranged. Report maintenance issues to the Rooms Management Team in a timely and effective manner.
Perform quality cleaning to meet required standards within set time limits. Follow safe operating procedures in regards to the use of cleaning chemicals. Respond to Guests' requests in a courteous and prompt manner.
QUALIFICATION REQUIREMENTS Required One-year Housekeeping or Turndown experience Able to read and write in English Able to work a flexible schedule, including weekends and holidays, according to department needs. Desirable Experience in a luxury hotel Bi-Lingual SKILLS, ATTITUDES, AND BEHAVIORS Personal Skills: Great communication skills Confidence and ability to perform under pressure PHYSICAL DEMANDS Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 50 pounds Department: Operations/Operaciones This is a non-management position This is a ft-year round/ tiempo completo- todo el ano position
