Transportation Coordinator

Purpose of Position:

Responsible for overseeing the timely delivery of goods. Maintaining delivery schedules and tracking deliveries to ensure deliveries are met. Responsible for updating and providing tracking information to customers as well as to internal managers. Duties include monitoring and reporting driver issues such as accidents, safety concerns, or licensing issues.

Also responsible for analyzing the delivery costs and recommending more cost-effective methods of transportation. Responsible for negotiating contracts with outside transportation companies, assign drivers to routes, handle customer complaints, and investigate delivery issues. These may include damaged products and late or lost deliveries.

Accountabilities:

• Provide superior customer service to both internal and external customers by exceeding their expectations.
• Carrier/Broker sourcing and development is a primary function of this position.
• Dispatch Company controlled freight and support of sales and commodity group managers.
• Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanes.
• Meet or exceed rate expectations as defined by corporate pricing.
• Manage tendering process via Produce Pro to route the lowest cost provider.
• Maintain billing and dispatch accuracy of 98% or greater.
• Dispatch/coordinating between carrier drivers/dispatch and sales.
• Post freight on various load boards and call carriers/broker to book loads.
• Confirming/verify rate via load tendering process.
• Verify carrier is set up and Del Monte Carrier/Broker standards.
• Follow company policy for processes and procedures.
• Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues.
• Maintain on time Pick-Up and Delivery performance of 97% or better.
• Update/track carrier/driver location information within company guidelines
• Maintain carrier profile information.

Minimum Skills Required:

• High School diploma or GED, but college degree preferred.
• 3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.
• Work independently, great communicator & customer service skills
• Negotiation skills
• Problem solving/Investigation skills.
• Filling/Copying
• Data entry experience and analytical skills
• Accurate typing skills
• Ability to coordinate high volume phone skills.
• Computer experience with Microsoft Office Programs and outlook

Preferred:

• Bachelor’s degree in business or related field and at least 2 to 3 years prior experience in a similar role.
• Experience in the transportation Industry.
• Bilingual in Spanish would also be a plus.
• At least 2 years prior experience with DOT and OSHA regulations.

***Please note: This position does not qualify for relocation expenses. ***

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DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H