Transit Operations Supervisor

The University of Maryland Department of Transportation Services (DOTS) is searching for a Transit Operations Supervisor to oversee the day-to-day operations of the transit services of the Shuttle-UM Transit System, Department of Transportation Services. The position ensures that safe, dependable, and reliable transit service is provided to transit passengers.

Essential Responsibilities:

• Staffing all service shifts during his/her on-duty shift
• Responding to system emergencies and crises, including accidents, vehicle breakdowns, and staffing shortages
• Conducting dispatch and training operations when necessary
• Facilitating random, post-accident, and reasonable suspicion drug and alcohol testing
• Conducting ridership tallies and stop studies
• Works closely with the management staff to review and provide route data
• Acts as a liaison to the maintenance, dispatch, and operations staff to orchestrate the daily transit functions
• Conducts interviews, hiring, and training for new driving staff
• Other duties as assigned, including both recurring and one-time special projects

Minimum Qualifications:

Education:
A Bachelor’s degree is required. Relevant work experience may be substituted for education.
Experience:

• Minimum 1 – 3 years year of Transit Operations experience.
• Minimum one (1) year of supervisory experience.
• Transit/ transportation industry experience required

Preferences:

Preferences:

• University Transit/Shuttle experience preferred
• Minimum two (2) years of supervisory experience preferred
• Supervisor or management experience in a unionized environment preferred
• Excellent verbal and written communication skills and excellent customer service and conflict management skills are preferred

Additional Certifications:

Required Licenses and Certifications:

• Current, valid Class B CDL with Passenger Endorsement and NOT restricted for airbrakes.
• Current, valid Class B Commercial Driver’s License with Passenger and Air brake endorsements and DOT medical card
• Current valid USDOT medical driver certification.

Additional Information:

Compensation:

• Starting salary range of mid-50s to mid-60s, depending on relevant skills and experience.
• The University also offers a comprehensive benefits package, including 22 Days Annual Leave; 15 Days Sick Leave; 3 Days Personal Leave; 15 Paid Holidays.
• Tuition remission is available.

Benefits: The University of Maryland offers a generous and competitive benefits package to include health, dental, annual, and sick leave, retirement plan as well as tuition remission.
To apply, please upload a cover letter of application, resume and names and phone numbers of three professional references.