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Form of workIn the Transactions Specialist role, you will be responsible for the balancing of all activity for a set portfolio of accounts and its completion with 100% accuracy. Must meet the daily required SLA and target productivity. A quick learner and understand the flow of transaction processing in disbursement operations.
- Process, confirm and/or correct all check payment exceptions against on-file data in reconciliation system
- Balance, correct and maintain client list of outstanding checks
- Prepare monthly and custom financial reports for client reconciliation transactions
- Able to perform cross processing within multiple applications
- Must be able to handle high volume of transactions and meet the daily SLA
- Ability to follow outlined processes and procedures accurately
- Ability to utilize data entry skills in various types of situations presented on a screen, including keying from machine written information, handwritten information
- Ability to compare and verify data capture and data represented on screen
- Ability to determine customer payment intentions when faced with varying information
- Flexibility to work overtime during month end weekly activities
- Attend staff meetings to remain current on site quality errors, initiatives, and process changes.
- Ability to respond timely and effectively to internal business partner inquiries
- Minimum one-year practical experience working in an operations environment
- Background in bank reconciliation is advantage
- Understand the nature of check payments
- Excellent interpersonal and written/verbal communication skills
- Intermediate/Advanced experience using Microsoft Office, including Outlook, Excel and Word
- Strong sense of ownership in your personal and team deliverables
- Strong organizational and time management skills
- Ability to work in a team environment
- Demonstrated attention to detail and accuracy with completed work
- A drive for excellence and the ability to multi-task to meet delivery timeframes
Training Work schedule: Monday – Friday 9:00 am – 5:30 pm
Normal Work schedule: Monday – Friday 7:30 am – 4:00 pm
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
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