Training Manager

Training Manager Job Description

Position Title:Training Manager

Benefit Level: 5 Exempt

Location: Jeff Ruby Culinary Entertainment, Inc. 700 Walnut Street, Suite 200. Cincinnati, OH. 45202

Reports to: Director of Human Resources

Position Description: As the Home Office Training Manager, your primary role is to advance JRCE's strategies to boost productivity, ensure compliance, and promote employee growth. This leadership position involves continuously assessing company-wide developmental needs, implementing training initiatives, and crafting effective employee training solutions.

Essential Duties and Responsibilities:

1. Develop Training Materials:
   • Create comprehensive training manuals (FOH and BOH), reference libraries, testing and evaluation procedures, and other educational materials.
2. Learning Management System (LMS):
   • Oversee the company's Learning Management System (LMS).
3. Training Programs and Policies:
   • Develop training policies, programs, and schedules based on identified needs and business processes.
   • Conduct needs analysis studies and collaborates with managers to determine training requirements.
   • Analyze data to assess training needs.
4. Instructional Methods:
   • Choose suitable instructional methods, including individual training, group instruction, self-study, demonstrations, and simulation exercises.
5. Instructor Training:
   • Train assigned instructors and supervisory personnel in effective training techniques.
   • Identify and engage outside consultants and trainers for specialized topics.
6. Record Keeping and Evaluation:
   • Maintain records and prepare statistical reports to evaluate instructors' performance and monitor trainees' progress.
7. Collaboration with Other Departments:
   • Emphasize the importance of collaboration with other departments to ensure an integrated approach to employee training.
8. Budget Management:
   • Develop and manage the training budget.
9. Employee Retention and Career Advancement:
   • Enhance employee retention by creating career advancement opportunities and ongoing training initiatives.
   • Gather and utilize employee feedback to continually improve training programs.
10. Recognition Programs:
    • Develop and implement employee recognition programs linked to training achievements.
11. Compliance:
    • Ensure training programs align with industry regulations and legal requirements.

Supervisory Responsibilities:

• Directly supervise the Training Specialist, providing leadership, guidance, and support.

• Collaborate with the Training Specialist to ensure effective training programs and materials delivery.
• Mentor and guide the Training Specialist in professional development.

On-Site Training:

• Engage hands-on in the restaurant environment to observe, teach, and train hourly and salaried employees.

Physical Requirements:

• Ability to sit, stand, reach, bend, and stoop.
• Lift and carry up to 40 pounds of supplies and equipment.
• Work under pressure and handle stressful situations.

Training & Experience:

• Excellent written and oral communication skills.
• Strong operational analysis techniques, troubleshooting experience, and computer proficiency.
• Successful history of maximizing food and labor cost controls.
• Self-starter and highly motivated.
• Track record of creating corporate training programs and materials.
• Demonstrated experience in needs analysis and curriculum development.
• Ability to simplify and communicate complex business and technical functions.
• Proficient in all MS Office programs.
• Good working knowledge of English, grammar, punctuation, spelling, style, etc.
• Ability to multitask with attention to detail and a high level of accuracy.

Required Education:

• College Degree and/or equivalent experience.