Training & Implementation Specialist - Cleveland

DentalMonitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team!

What's the value added of DentaMonitoring’s solutions for its clients?

✦ Our SAAS monitors and optimizes orthodontic treatment for doctors and patients alike using our app and patient platform

✦ DentalMonitoring brings the first AI-driven technology in the oral healthcare space

✦ With more than 200 filed patents on our technology, we are leading an entire industry in how we approach the orthodontic experience

✦ Our Scanbox™helps patients and doctors to easily detect intra oral observation

Role and Responsibilities

As a Training & Implementation Specialist, you will be responsible for acting as a DM consultant helping to identify issues and finding solutions, training doctors and their staff on the Dental Monitoring software and on the implementation of the software in the everyday life of their practice.

• Understanding the DM value proposition and how significantly it can change a dental/ortho practice workflow
• Training and support of newly acquired customers, retraining of underperforming ones, customer adoption journey both remote online and in-practice and ensure clinical support is provided along the full
• Build and execute strategic account plans to exceed sales targets, company KPIs and objectives
• Partner with customers and KOLs to understand their business objectives and critical issues
• Visit existing and potential clients regularly to evaluate needs or promote products and services
• Attend trade shows, both local and international
• Work in and communicate in a multifunctional team
• Feedback to management team on market trends and competition
• Travel to train and support on site, as and when required

Essential Qualifications

• Experience and proven success in a training/education/clinical role, either having worked in a practice or from working within industry  
• A clear understanding of the conceptual/consultative selling approach
• Experience and proven success in a training/education/clinical role, either having worked in a practice or from working within industry  
• A clear understanding of the conceptual/consultative selling approach
• A background in ortho 
• The ability to build and maintain positive mutual partnerships with internal and external customers
• The ability to work comfortably in a fast paced environment and in field force
• Native Speaker of the local language and good level of English

Preferred Qualifications

• Strong organizational skills 
• A high level of IT knowledge and high appreciation for new technology
• Ability to influence and provoke customers ways of thinking

Your working environment

DM is a great place to work, and here you will thrive because:

• We are really close to our users: patients, doctors and their staff, as well as our internal users.
• Your ideas will be heard! Our culture promotes initiatives and ownership and we recognize gumption.
• Everyone will do their best to help you develop your skills -we know you can’t know everything.
• Huge potential for collaboration: researchers, doctors, customer lovers (customer success managers), business developers, trainers, data analysts, testers, regulatory angels, teams of developers and of course customers!
• At our headquarters in Paris, we have a lot of languages and cultures and this is awesome, chouette, geil, fantástico, perfetto, geweldig and even 很酷.

Dental Monitoring is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.