Training & Development Manager

About Women's Prison Association (WPA):
The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.
We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.
Position Description:
Reporting to the Chief Human Resources Officer (CHRO), the Training & Development Manager will be responsible for creating, administering, and delivering all aspects of training programs at WPA. This includes creating training programs, conduct training courses & identifying qualified instructors for trainings, developing all training materials and curriculum, managing an LMS (must have extensive LMS management experience), data analysis and reporting, maintaining a training calendar, all administration surrounding training, and compliance/ course tracking.
The position will also provide generalist and administrative support help to develop, communicate, and deliver projects, policies, and critical systems for staff to thrive and grow at WPA.
The Training & Development Manager will be engaging, organized, technically savvy, adaptable, and enjoy collaborating on the construction of a highly functioning training department. Must have strong communication, organizational, and leadership skills are essential for this role.
Roles & Responsibilities:

• Create job-specific immersions and departmental training- each with daily learning agendas to ensure new hires have a successful onboarding.
• Design training programs, curriculum, guides, handouts, and course catalogues.
• Facilitate training courses, which can include in-person training sessions, e-learning modules, workshops, and seminars, also coordinate with internal subject matter experts and external learning vendors.
• Send invites, reminders, and track attendance.
• Track and administer compliance for courses, and partner with managers for disciplinary action for continued non-compliance.
• Manage the learning management systems (LMS) and other relevant platforms; create customized dashboards, custom fields, and reports.  
• Manage content of LMS platforms, assist with the organization and maintenance of training content within the LMS, which includes course materials, recordings, mandatory risk management trainings, department-specific modules, e-learning modules, and webinars.
• Partner with CHRO to develop, produce, and distribute HR communications, delivering clear and meaningful messages.
• Partner with Hiring Managers to create robust Job Descriptions.
• Support IDP (individual development plans) delivery to help upskill current talent in current role or to prepare for future roles.
• Assist with various recruitment activities, assisting CHRO and teams to attract and hire top-quality candidates who align with the organization's culture and meet WPA’s talent needs.
• Partner with local schools with relevant programs to create talent pipelines and build internship programs.
• Operationalize HR projects--organize, plan, communicate, and execute projects, while working within deadlines. 
  • Assist with daily Generalist functions, including responding to employee questions regarding human resources policies, identifying and resolving employee issues, and recommending appropriate courses of action.

• Serve as back-up to all HR administrative processes and HRIS processing.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree in training and learning fields is helpful. 
• At least 2-4 years of experience driving the Training function.
• Must have strong organizational, administrative, and coordination skills.
• Excellent communication skills, both written and verbal, must be engaging to connect with diverse audiences and administer adult learning principles.
• Exceptional facilitation and training acumen.  
• Substantial experience in learning and development, training, or related roles with a proven track record of designing and implementing effective training programs.
• Expert in instructional design principles and the development of engaging and effective learning materials.
• Must have PowerPoint experience.
• Must be expert with HR systems must have significant learning management systems (LMS) and other e-learning technologies background.
• Project management experience.
• Understanding of recruitment strategies, talent acquisition, and retention strategies.
• Familiar with HRIS (Human Resources Information System) and other HR technologies.
• Nonprofit experience a plus.

Position Details:
This is a full-time position. The Learning & Development Manager reports to the CHRO. Currently, work is performed remotely, but the ideal candidate should be prepared to spend time as needed onsite (subject to change). The ideal candidate will be able to provide their own transportation. Reimbursement for certain business travel is included.
Compensation:
Compensation for this role is $95,000- $110,000 commensurate with education and experience.
WPA offers a competitive benefits package including health insurance, employer paid dental insurance, generous paid time off along with 11 paid holidays, including paid holiday week between Christmas & New Year’s Day, 403(b) and paid leave, as well as: 

• Employee Assistance Program 
• Credit Union Membership Options 
• Direct Deposit Money Paycard 
• Flexible Spending Accounts 
• Tax Deferred Commuting Benefits 
• 529 College Savings Plan 
• “Alcott HR Marketplace” Employee Discount Program 
• “Aspiring Professionals” Scholarship Program  

For background information about the Women’s Prison Association, see our website at www.wpaonline.org.
WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.
 

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