Training and Development Technical Strategist, MA4

Salary : $65,748.00 - $88,416.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2023-11-A235-14976
Department: Dept. of Natural Resources
Opening Date: 11/21/2023
Closing Date: 12/7/2023 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
Training and Development Technical Strategist, MA4Recruitment #2023-11-A235
Full-time, Permanent, Represented position
Location: Natural Resources Building- Olympia, WA
Partial Telework flexibility may be available and consideredRelocation Compensation may be available and considered
Salary: $5,479.00 - $7,368.00 Monthly
CLOSING DATE EXTENDED! Review of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment at any time after 11/30/23. It is in your best interest to submit materials as soon as possible.
Want to join something GREAT and make a difference?
Are you experienced in proposing, managing, and evaluating training-focused technological solutions? Are you passionate about project management and strategic planning?
Are you skilled at consulting with subject matter experts on learning activities that provide practical learning applications and enhance retention? Do you bring stellar writing, critical thinking, graphic design, and project management skills to the table, along with insights from the latest research about adult learning?
If this sounds like you, we welcome you to join DNR's Workplace Culture and Development Team as the new Training and Development Technical Strategist. The Training and Development Technical Strategist position reports to the Workplace Culture and Development (WCD) Director, leading strategies for programs designed to grow and develop DNR employees and enhance the agency-wide culture. This position serves as a senior-level analyst on Training and Development of learning systems and WCD technology solutions for WCD programs and the agency at large. They support employees and programs throughout the agency by designing, developing, coordinating, and delivering strategic Training and Development programs that meet the agency's needs and WCD initiatives.
This position provides expertise and strategic recommendations to agency and enterprise leadership as the agency Subject Matter Expert (SME) and manager of the Washington State Learning Center Systems. They manage training data and agency learning center systems, develop standardized processes and procedures for LC Administration, and ensure employee access to learning systems. They also provide consultation, develop strategies, conduct research, formulate recommendations, and implement strategic, unique, and long-range learning activities for programs throughout the agency.
This position provides administrative direction and counsel to users including learners, managers, instructors, and training managers. They develop and implement training standards and consult with employees and leaders on Training and organizational development concerns, and other projects in support of DNR's WCD program. In addition, this position manages, implements changes, and provides strategic oversight of the WCD ticketing system.
Workplace Culture and Development (WCD) Division offers key support to programs designed to grow and develop WA State Department of Natural Resources employees and enhance the agency-wide culture utilizing an equity, diversity, inclusion, and belonging-focused lens to foster safe and respectful workplaces where employees can bring their authentic selves to work.
WCD's cultural and Developmental programs foster employee engagement and leadership development. These concepts work to attract and retain a workforce within DNR representative of the public we serve. WCD initiatives increase inclusion, belonging, and psychological safety, increase productivity, improve communication, and create a climate of innovation.
Duties
Responsibilities:
Training and Development Systems Strategic Analysis and Management

• Analyze multiple data sets including the LMS, WCD Ticketing system, Fiscal Reports, and other systems design and manage complex reports, providing recommendations and guidance to agency leadership, workgroups, and programs to set strategic goals and address gaps or issues.
• Plan, coordinate, and evaluate activities associated with assigned contracts; participating in research, evaluation, and negotiation of proposed contractual obligations and agreements; administering assigned contracts.
• Develop strategies for the use of available resources, defining departmental needs and priorities, long-range planning, and setting goals and objectives.
• Oversight of technological systems providing standardized processes and procedures and managing all access to and interaction with those systems; producing audits and reporting; assigning deliverables; and holding administrators accountable to system standards.

Learning Center (LMS) and WCD Ticketing System Lead Administrator

• Serves as Subject Matter Expert and lead DNR administrator for the Learning Center (LC) responsible for tailoring the LC (LMS) to align with the organization and project objectives.
• Establish and maintain communications with other teams (HRMS & IT, Other Agency HR Staff & DES) to manage the Informatic feed into the Learning Center.
• Represents the business of the agency at the agency and Enterprise levels and serves on workgroups and/or project teams as a subject matter expert for the Learning Center.
• Provide Tier 1 and Tier 2 support to maintain a well-functioning and seamless learning environment for all users, regardless of their challenges.

Facilitation of DNR Trainings and Workshops

• Deliver trainings and workshops that support agency development and growth by utilizing adult learning strategies to provide opportunities for employees to learn, understand, and apply specific principles, techniques, or information.

Design and Develop of DNR eLearning Courses

• Utilize e-learning course authoring software to produce interactive e-learning training products.
• In collaboration with the eLearning Design and Training Specialist, subject matter experts and other stakeholders, participate and advise throughout the instructional design process to develop and review course content.

Performs other duties as assigned

• Engage in ongoing professional development to identify advanced training systems and project management strategies through participation in classes, forums, workshops, and conferences committed to DEIB best practices.

Qualifications
Required Qualifications:

• Bachelor's degree with emphasis in business administration, public administration Human Resources, Organizational Development, Training, Leadership Development, Behavioral Science, Education, or other related fields AND 2 years of experience conducting research, analyzing, consulting, and leading projects in these areas.
  OR a comparable combination of graduate education and experience.
• Knowledge of and experience with adult learning principles and instructional design process.
• Experience managing project requirements, scope, costs, and time; and ensuring they meet quality standards.
• Professional level experience working with employees and leaders to develop and facilitate training programs designed to connect with audiences from diverse cultures and backgrounds.
• Experience working collaboratively with employees, managers, and supervisors; creating and maintaining relationships, and building trust and rapport with others.
• Experience with photo, video, and audio production.
• Experience Administering a Learning Management System (such as SumTotal LMS) or similar Information Technology systems.
• Excellent organizational and time management skills; attention to detail.
• Communicate effectively with individuals and groups from a variety of cultures and backgrounds.
• Excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical colleagues and clients.
• Exceptional computer and software skills with the ability to troubleshoot and resolve technical issues quickly.
• An intermediate or better knowledge of Microsoft products.
• Excellent organizational and time management skills; attention to detail.
• DNR Core Competencies:
  • Personal Accountability
  • Value Others
  • Compassionate Communication
  • Inspire Others
  • Commitment to Excellence

Special Requirements and Conditions of Employment:

• The position's assigned duty station is the NRB in Olympia, WA with a majority of work available to be done remotely. Work is performed almost exclusively (95%) indoors.
• The position requires periodic (10%) travel for meetings and trainings; travel may be to regional offices and work centers in remote locations throughout the state.

Desired Qualifications:

• Experience utilizing eLearning software preferably Articulate 360 software package.
• Experience utilizing SharePoint to edit internal websites.
• Experience utilizing Project Management systems.

Supplemental Information
Application Requirements:

• To be considered you must apply online at www.careers.wa.gov (Click on the APPLY button above).
• Attach a letter of interest describing how your experience and qualifications relate to the position profile and the position required, desired, and special requirements.
• Attach a resume describing your experience and qualifications.
• Provide three to five professional references - you may attach a document, use the References text field in the online application, or include it with your resume.
• Important: Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
• Complete all supplemental questions.
• Candidates who move forward in the recruitment process may be contacted via email at with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.

Questions? Please contact Betsy Vandrush-Borgacz at /360-819-3693 or e-mail us at
About the Department of Natural Resources (DNR).
At DNR we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington's lands and communities through diversity, equity, and inclusion.
Our Vision - Our actions ensure a future where Washington's lands, waters, and communities thrive.
Our Mission - Manage, sustain, and protect the health and productivity of Washington's lands and waters to meet the needs of present and future generations.
Our Core Values:

• Safety and Well-Being -Our top priority is the safety of the public and our employees.
• Public Service -We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
• Innovation and Creative Problem-Solving - We solve our state's most pressing challenges through innovative thinking, dedication, and bold and creative vision.
• Leadership and Teamwork -We are committed to building leaders at all levels and building teams for success.

DNR provides excellent benefits, a few of which include:

• Commitment to organizational health and wellness
• Work/life balance
• DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women's Employee Resource Group, Veterans Employee Resource Group, etc.)
• Statewide Employee Business Resource Groups,
• Leadership that empowers and supports employees
• Professional development opportunities
• Educational and career development aid
• Public Service Loan Forgiveness Eligibility
• Opportunities to participate in wildland fire suppression assignments
• A comprehensive benefits package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit for more information.

Additional Information:
This recruitment may be extended and may also be used to fill future similar vacancies for up to sixty (60) days.
DNR does not use the E-Verify system. For more information, please visit .
Veterans wishing to claim Veteran's preference please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your social security number prior to attaching it. We thank you and are grateful for your service!
Equal Opportunity Employer:The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 522-2500 or email Applicants who are deaf or hard of hearing may call through the by dialing 7-1-1 or 1-800-833-6384.
Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing or completing your application call NEOGOV toll-free at (855) 524-5627 or email
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More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
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