Traffic Clerk

Novolex® is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

The Traffic Clerk is responsible for proactively maintaining customer shipment transactions to ensure timely and accurate product delivery and freight invoicing to customers. These transactions are time sensitive and must be entered in an efficient and accurate manner, enabling us to provide accurate information to the Customer Service team, as well as others within the organization.

• Enters picked orders in the ERP system and creates the bill-of-lading (BOL) along with shipping labels for all outbound shipments including customer pickups.
• Compiles daily shipping activities to create outbound shipment reports.
• Confers with management, supervisors and hourly staff to ensure an efficient flow of work through the distribution system including scheduling carrier and customer pickups, allocating orders in the ERP system, planning product moves between the various warehouses and checking orders for pick accuracy.
• Supports the Customer Service Group by providing delivery confirmations, invoice verifications so credits can be issued to customers, and other requests that involve research of details within the ERP system and/or the carrier network.
• Participates in planning and setting up in-bound replenishment orders in the ERP system to ensure a timely and efficient flow of finished goods while making sure customer order demands are met.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with basic math, multiplication, division and decimals.
• Ability to apply advanced math concepts such as fractions, percentages, ratios, and proportions to practical situations and uses above average reasoning to interpret a variety of instruction furnished in written, oral and diagrammatic form.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret extensive variety of technical instructions in written, oral, mathematical, diagram or schedule form and deal with several abstract and concrete variable.

• High school diploma or GED required, though a 2-year college degree is preferred.
• 3+ years of work experience, including some experience in a manufacturing environment.
• Knowledge of arithmetic and structured problem-solving tools.
• Ability to quickly and accurately input data into various computer software applications.
• Previous knowledge of ERP systems.
• Ability to identify and solve complex problems.
• Ability to work independently with minimum supervision to complete job tasks.
• Team player with ability to build lasting productive business relationships with suppliers, customers, management, and peers.
• Knowledge of inventory control, warehouse operations, transportation operations, order management, performance metrics, costs, and other techniques for maximizing the accurate, efficient reporting of data to internal and external customers.

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.