Arcis Golf is searching for a service-focused Tournament Operations Manager who can assist our Golf Operations Team and Tournament Operations at Cowboys Golf Club.
Scope:
Effectively assist the Golf Operations Team and aid in overseeing the Outside Service Staff and Tournament Operations.
Specific Responsibilities- include but not limited to:
- Responsible for all facets of Golf Operations, including the supervision and training of the Outside Service Staff.
- Assist the Director of Golf in daily operations.
- Responsible for working with sales and events team to run and organize tournaments.
- Lead Contact for Tournament Operations.
- Assist with Opening and Closing Procedures for the Outside Services Team.
- Assist with Golf Operations Manager with management of Outside Services, Marshal, and Starters and to ensure the highest quality of customer service is achieved.
- Assist in managing Golf Cart Fleet, Practice Facilities, Club Rentals, and Daily Golf Operations
- Assist the Golf Operation Manager in executing and operating all Outside Golf Tournaments, In House Events, and Pillar Events.
- Willingness to go above and beyond for all Guests, Members, and visitors at Cowboys Golf Club.
Job Requirements:
- Strong attention to detail, planning and organizational skills with all facets of the Golf Operation
- Conduct oneself in a professional manner and always maintain a professional image.
- Previous experience in golf operations. Management experience a plus
- Strong verbal and written communication skills
- Excellent customer service skills
*Additional Incentive Compensation estimated at ~$7,200 annually on top of hourly pay.
Starting pay based on experience.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Weekends as needed
Experience:
- Customer service: 2 years (Preferred)
- Supervising experience: 1 year (Preferred)
Ability to Relocate:
- Grapevine, TX 76051: Relocate before starting work (Required)
Work Location: In person