Title Clerk

About Express Auto Auction:

With well over 100 years of combined experience in the auto auction industry. Our business model is based on integrity. We build positive relationships with all the components in the auction business by stressing open communication. We constantly strive to streamline the business by improving customer service, simplifying all transactions in order to be an industry leader. Our employees are trained to a high level of competence by continuous professional training in all areas related to donations, auto sales, and all the required DMV paperwork which are essential for proper vehicle transfers.

Express Auto Auction is fully licensed in the State of California as a Vehicle Dealership (#46331). We are fully bonded and insured. Our online internet auto auction is held every Wednesday starting at exactly 9:00 am, rain or shine. Express Auto Auction wants our customers to be satisfied with the vehicle(s) they purchase; therefore, we permit inspections to be made.

Main Duties/Responsibilities:

• Greet visitors entering reception area cordially
• Interact with vendor or donor regarding status of title issues
• Answer phone calls politely and efficiently respond to administrative requests from clients, vendors, and employees.
• Typing Document with proper spelling and grammar.
• Organizing, maintaining, and filing Records
• The ability to concentrate for long periods of time.
• Ability in prioritizing workloads while ensuring priorities and deadlines are met.
• Ability to work under pressure and accommodate interruptions.
• Ability to maintain flexibility to redirect work as a result of changing priorities.
• Update donation records in the CATS database with the highest level of accuracy
• Maintain and update any record with Title Issues status in the CATS/NAV Database
• Responsible for updating DMV requirements and issues
• Report any ongoing vendor title issues to management, as needed
• Performs other administrative duties from inserting, copying, and photocopying to faxing as needed.
• Other Duties as Assigned

Qualifications:

• Basic typing and computer skills
• Proper phone and customer service etiquette
• Advanced knowledge of CALIFORNIA DMV Title Processes

Experience:

• Previous experience in DMV Title Processing Preferred

Skills:

• Problem solving
• Organizational skills
• Time management
• Customer Service experience

Express Auto Auction is an Equal Employment Opportunity Employer.

Express Auto Auction does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information, or other protected status.

No Search Firms

Express Auto Auction does not accept unsolicited assistance from search firms for employment opportunities. All cover letters and resumes submitted by search firms to any Express Auto Auction employee or Express Auto Auction representative via email, the internet, or in any form and/or method without being contacted and approved by our HR team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by Express Auto Auction.