Address
Form of workInformation Management Group has an opening for Tier II Technician to support our customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.
Description of Job Duties/Responsibilities:
- The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices. Respond to and resolve incident tickets.
- Provide support to Tier 3 network engineers for incident management and projects (site surveys, coordinate and install new equipment).
- Coordinate network operations, maintenance, repairs, or upgrades. Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, inventory.
- Layer 1 and Layer 2 network experience.
- Configure and troubleshoot layer 2 switching (VLAN’s).
- Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
- Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Viso and Service Now.
Required Skills, Experience, and Education: Candidate must have 10 years of related/relevant work experience that can be a combination of work history and education. This equates s to a Master’s and 4 years, Bachelors and 6 years, Associates and 8 years or HS and 10 years of experience that can be a combination of work history and education. Must comply with DoD 8570 IAT Level 2.
Required Clearance: Active TS/SCI, with CI Poly.
Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for more than 35 years.Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
