Thrift Store Manager

STANWOOD CAMANO FOOD BANK SERVICES

www.stanwoodcamanofoodbank.org

THRIFT STORE MANAGER

ABOUT THE ORGANIZATION

SCFBS’ vision is a community where hunger is defeated, and basic needs are satisfied. To achieve our mission, we provide access to food, high quality programs and services that support self-sufficiency for those in need. The Thrift Store is an integral part of our mission supported by the generosity of our donors. 100% of the profits from the Thrift Store go towards our Food Bank operations.

ROLE SUMMARY

The Thrift Store Manager is responsible for the day-to-day operations of the Stanwood Camano Thrift Store. Priorities include team leadership of staff and volunteers to ensure a great customer experience, efficient donation processing, financial planning, and accountability to meet monthly sales targets, and compliance with SCFBS policies. The Thrift Store Manager serves as a member of the Management Team reporting to the Executive Director. This is full time 40 hours per week on site work position. The Thrift Store is open Tuesday through Saturday from 10 am to 4 pm.

STORE OPERATIONS RESPONSIBILITIES

• Guidelines – Develop and implement the store operations procedure to include opening, closing, standards for safety, loss prevention, compliance, and emergency response plans.
• People – Recruit, train, and supervise staff and volunteers. Ensure HR compliance, ongoing training, team building and maintain a bench of strong advocates. Promote cross-group collaboration and team management.
• Uses effective communication skills in resolving conflict and/or addressing customer, volunteer, and staff issues.
• Financials – Develop and manage the annual store budget in collaboration with the Executive Director and Finance Committee. Meet monthly sales targets, and provide periodic sales updates to the Executive Director, monthly sales progress for the Board.
• Sales - Oversee Point of Sale (POS) system and transactions, daily reports, cash check, credit card standard processing, and bank deposits as required.
• Donations – Oversee the receiving and processing of incoming donations, on-site donations, processing goods, salvage goods, and waste. Maximize goods processing including sorting, preparing, and pricing items for the sales floor. Oversee backdoor issues, donations left, dumpster schedules, and upkeep.
• Merchandising – Maximize sales performance through seasonal rotation, pricing displays, signage, and promotions.
• Marketing – Contribute to the store Marketing plan to promote sales performance, including print and social media channels ensuring that information is timely and current for customers.
• Safety – Oversee the maintenance and security of the facility to ensure a safe, clean, and welcoming experience for staff, volunteers, and customers.
• Governance – Ensure employee/volunteer safety, HR policy enforcement, compliance with applicable laws, regulations, and SCFBS policies.
• Industry – Stay up to date with current retail trends, thrift, resale, and consignment to respond to market changes.

VOLUNTEER MANAGEMENT RESPONSIBILITIES

• Develop and manage an effective recruitment and retention strategy in coordination with Volunteer Coordinator to optimize the store operations team.
• Recruit, train, and coordinate volunteer roles to maximize productivity. Ensure volunteer engagement.
• Maintain accurate volunteer record keeping.

EDUCATION & JOB SPECIFIC EXPERIENCE

• Minimum 3 years’ experience in retail store setting, thrift strongly preferred, with at least 2 years of experience in a lead/supervisory capacity.
• Must have strong organizational skills, interpersonal communications, and people leadership capabilities.
• Demonstrates ability to work collaboratively with staff, volunteers, community members and Executive Director.
• Demonstrates ability manage multiple priorities with minimal supervision.
• Financial accountability, keeping accurate records, enforce SCFBS operation policies and procedures independently.
• Must pass a criminal background check and have a valid US driver’s license.
• Must be able to lift 35 lbs.

SALARY RANGE

$55,000 - $65,000

We offer competitive benefits and a compensation package that includes medical insurance, paid vacation, and sick leave.

EQUAL OPPORTUNITY EMPLOYMENT: We are a 501(c)(3) equal opportunity employer. Stanwood Camano Food Bank Services does not discriminate based on race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. These activities include but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.

Please send your resume to director@SCFBS.org – you will be contacted when we have received your resume and be directed to the next step in the process.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Weekends as needed

Experience:

• Retail management: 3 years (Required)

Ability to Commute:

• Stanwood, WA 98292 (Required)

Ability to Relocate:

• Stanwood, WA 98292: Relocate before starting work (Required)

Work Location: In person