Address
Form of workJob Description
JOB DESCRIPTION OVERVIEW:
Responsible for new business development, client communication plans, client interfacing, and logistical coordination of provider engagements and partnering with D&Y Sales & Recruiting Leadership to ensure appropriate resource allocation to meeting the client staffing need(s) within a specified multi-state territory.
BUSINESS DEVELOPMENT ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Engage with D&Y sales leadership in strategic planning and market analysis to ensure long term divisional growth that meets organizational goals for the commercial market within the assigned territory.
• Execute inside sales strategies within assigned territory in order to procure new client agreements.
• Perform prospect engagement and development activities to include customized physician placement solutions, aide in strategic planning, and identifying physician openings.
• Partners with Business Development Director as applicable to engage prospective client leadership to procure new client contracts.
• Collaboration with marketing team to attract prospective clients via social media, trade shows, networking events, and other areas as identified.
• Collaborates with Sales Leadership on price evaluation to gain competitive advantage in marketplace.
• Maintain accurate engagement records of prospective clients and sales pipelines within company CRM for tracking of monthly results to performance of sales activity metrics.
• Responsible for achieving monthly KPI (key performance indicator) requirements on a consistent basis.
• Prepares weekly business activity report and other reports as requested by Sales Management.
• Ability to negotiate contract terms and rates with prospective clients at different levels of leadership.
• Review and follow-up on information sources (journals, periodicals, internet, social media, etc.) on a regular basis to identify trends/changes in healthcare in general and in specific territory.
• Keep abreast of changes in the locum tenens industry and with what competitors are offering to business clients.
• Provide weekly report of activities and other reports as requested by sales management.
• Client engagement and development activities to include: customer satisfaction, problem resolution, and client retention if requested by sales management.
CLIENT SERVICE ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Performs as the initial point of contact for client locum requirements to achieve consistent, managed expectations and delivery of service and to introduce RM/SC team
• Partners with RM/SC/Client to identify mutual strategies to better service and support client requirements (i.e. licensing out-of-state physicians, credentialing secondary candidates for coverage that is more complete, etc.).
• Identifies opportunities within client organization to provide potential operating/process efficiencies and partners with D&Y sales management to move related recommendations forward.
• Proactively tailors and executes communication plan to clients in partnership with Recruiting Managers and Staffing Consultants to achieve expected results.
• Identifies on-going and intermittent staffing needs of client and coordinates with D&Y Sales Management to allocate appropriate recruiting resources and ensure recruiting plans are executed.
• Achieve budgeted Territory growth expectations
• Manages client-staffing schedules (as applicable) and ensures timely delivery of candidate presentations for identified client vacancies.
• Works with Recruiting Managers and Staffing Consultants to foster conflict resolution and relationship management regarding service and quality issues pertaining to client accounts.
• Coordinates with RM/SC/Client and D&Y credentialing resources to ensure providers receive hospital privileges by specified assignment start dates.
• Generates and distributes reports internally (to D&Y and client leadership) relating to mutually defined staffing metrics.
• Maintains accurate engagement records of existing clients and accurate client site visit records within company CRM.
• Performs special projects and other duties as needed that may be assigned by Sales Management
