Temporary International Student Advisor/Dso

DATE: January 2024

JOB TITLE: Temporary International Student Advisor/DSO

DEPARTMENT:International Student Office

REPORTS TO: Associate Director

Pay rate: $36/hour

POSITION OVERVIEW: Temporary, part-time (20-25 hours/week), fully remote. Serve as an ISA/DSO to process the Certificate of Eligibility, Form I-20s.

DUTIES & RESPONSIBILITIES:

Designated School Official (DSO)

Serve as a Designated School Official (DSO) listed on the institution's Form I-17 in SEVIS (Student and Exchange Visitor Information System): provide introductory-level advisement and conduct routine business with U.S. government officials of the Student and Exchange Visitor Program; Citizenship and Immigration Services; Customs and Border Protection and others.

Issue the Certificate of Eligibility, I-20 form primarily for incoming new students at the undergraduate and graduate level. This includes initial, continued attendance, change of educational level, transfer, program extension, and shortening program I-20s.

Maintain accurate student records and follow standard record-keeping procedures.

Advise incoming students, answering questions pertaining to their I-20 over email, phone and Zoom meetings.

Participate in staff meetings as necessary.

Handle other routine administrative duties as assigned.

QUALIFICATIONS:

Undergraduate degree.

A minimum of 3 years of directly related work experience serving as a Designated School Official (DSO).

Accurate data entry, writing skills, strong attention to detail, and customer service skills.

Cross-cultural sensitivity and prior experience living abroad or in a facility in a second language, preferred.

Must be able to work well and develop rapport with individuals of diverse cultures and ethnic groups with varying levels of English proficiency.

Ability to handle multiple tasks simultaneously, be well-organized and task-oriented, perform effectively under pressure, and adapt to changing demands and priorities.

Ability to work independently and as a member of a team.

Basic knowledge of current U.S. federal regulations and SEVIS functions pertaining to F-1 nonimmigrant student status.

Familiarity with student information system Ellucian Colleague; SEVIS-batch processing software Terra Dotta; Google apps platform. Training will be provided.

Interest and commitment to meeting the needs specific to International Students.

U.S. federal regulations require a Designated School Official (DSO) to be a US citizen or lawful permanent resident. Duties must be performed while located inside the U.S.