Temporary International Student Advisor/Dso

DATE: January 2024

JOB TITLE: Temporary International Student Advisor/DSO

DEPARTMENT:International Student Office

REPORTS TO: Associate Director

Pay rate: $36/hour

POSITION OVERVIEW: Temporary, part-time (20-25 hours/week), fully remote. Serve as an ISA/DSO to process the Certificate of Eligibility, Form I-20s.

DUTIES & RESPONSIBILITIES:

Designated School Official (DSO)

• Serve as a Designated School Official (DSO) listed on the institution's Form I-17 in SEVIS (Student and Exchange Visitor Information System): provide introductory-level advisement and conduct routine business with U.S. government officials of the Student and Exchange Visitor Program; Citizenship and Immigration Services; Customs and Border Protection and others.

• Issue the Certificate of Eligibility, I-20 form primarily for incoming new students at the undergraduate and graduate level. This includes initial, continued attendance, change of educational level, transfer, program extension, and shortening program I-20s.

• Maintain accurate student records and follow standard record-keeping procedures.

• Advise incoming students, answering questions pertaining to their I-20 over email, phone and Zoom meetings.

• Participate in staff meetings as necessary.

• Handle other routine administrative duties as assigned.

QUALIFICATIONS:

• Undergraduate degree.

• A minimum of 3 years of directly related work experience serving as a Designated School Official (DSO).

• Accurate data entry, writing skills, strong attention to detail, and customer service skills.

• Cross-cultural sensitivity and prior experience living abroad or in a facility in a second language, preferred.

• Must be able to work well and develop rapport with individuals of diverse cultures and ethnic groups with varying levels of English proficiency.

• Ability to handle multiple tasks simultaneously, be well-organized and task-oriented, perform effectively under pressure, and adapt to changing demands and priorities.

• Ability to work independently and as a member of a team.

• Basic knowledge of current U.S. federal regulations and SEVIS functions pertaining to F-1 nonimmigrant student status.

• Familiarity with student information system Ellucian Colleague; SEVIS-batch processing software Terra Dotta; Google apps platform. Training will be provided.

• Interest and commitment to meeting the needs specific to International Students.

• U.S. federal regulations require a Designated School Official (DSO) to be a US citizen or lawful permanent resident. Duties must be performed while located inside the U.S.