The primary function of this position is to assist AERO Federal Credit Union in living out its mission of “Providing simple solutions to help our members achieve their financial goals.” One of the primary means to achieve this end is to ensure that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution.
Responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution.
Responsible for providing high quality member service, defined as ensuring prompt and accurate transactions, while actively listening and matching member needs to credit union products and services in a way that builds long-lasting member trust and loyalty.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 38.00 – 42.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Physical setting:
- Office
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person