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Form of work Job SummaryProvide customer services such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, making credit card advances, preparing change orders for commercial customers, cashing municipal bond coupons, etc. Sell products such as Money Orders and Official checks as well as assisting customers with other product needs. Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required. Process various Night-Drop and Mail transactions as needed. Wrap and bag coin, verifying currency, mix new currency and turn-in mutilated currency. Perform miscellaneous duties such as filing, answering phones, maintaining supplies, etc. Open new accounts and cross sell bank products and services Provide customer service to bank customers and employees. Job Requirements
Hours: Monday-Friday 8:00am - 5:00pm
Location name: Frisco, TX - Star
Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more! Read more here!
Under direct supervision, the Teller/Customer Service Representative provides customer service such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, making credit card advances and preparing change orders for customers. Also assist customers with opening accounts, processing check orders, issuing Visa check cards, customer service and maintenance on existing accounts and answering customer calls.
Essential Functions- High School diploma, general education degree (GED), or equivalent required.
- Six months previous cash handling, sales and/or customer service experience required.
- Excellent math and calculator skills.
- Excellent verbal, written and interpersonal communication skills.
- Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
- Must be self-motivated with strong attention to detail and high level of accountability.
- Excellent customer service skills.
