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SalaryBenefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
Under direct supervision, the Teller/Customer Service Representative provides customer service such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, making credit card advances and preparing change orders for customers. Also, assist customers with opening accounts, processing check orders, issuing debit cards, customer service and maintenance on existing accounts and answering customer calls.
- High School diploma or general education degree (GED), or equivalent required.
- Six months previous cash, sales and/or customer service required.
- Good math and calculator skills.
- Ability to read, write, and communicate clearly with different levels of individuals.
- Strong interpersonal skills.
- Organizational skills and the ability to prioritize work.
- Detail oriented.
- Ability to cooperate and work with all areas of the bank.
- Excellent customer service skills.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
- Provides customer services such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, making credit card advances, preparing change orders for commercial customers, cashing municipal bond coupons, etc.
- Sells products such as Money Orders (Official Checks), Travelers Checks and Savings Bonds, as well as cross sell other products.
- Balances cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required.
- Processes various Night-Drop and Mail transactions as needed.
- Wraps and bags coin, verifying currency, mix new currency and turn-in mutilated currency.
- Performs miscellaneous duties such as filing, answering phones, maintaining supplies, etc.
- Opens new accounts and cross sell bank products and services
- Provides customer service to bank customers and employees.
