Tellers Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate
Major Responsibilities:
Following established policies and procedures, performs routine teller duties:
- Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts
- Cash checks for customers and non-customers
- Process and properly record the sale of monetary instruments (i.e. official bank checks)
- Process foreign currency purchases and sales
- Redeem savings bonds
- Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
- Process various types of loan payments and credit card cash advances
- Assist with providing customers with access to safe deposit area, as applicable based on branch configuration
- Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up
- Other duties as required
- Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.
Qualifications:
- Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
- Individual should be a self-starter and be technically literate.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
- High school or equivalent required.
- 1-2 years teller experience or cash handling experience
Working Conditions:
- Must be able to remain in a stationary position for long durations of time without a break.
- Incumbent must be able to transport items weighing 15 pounds or more.
Job Type: Part-time
Benefits:
- 401(k)
- 401(k) 3% Match
- AD&D insurance
- Adoption assistance
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Disability insurance
- Employee assistance program
- Employee discount
- Employee stock ownership plan
- Employee stock purchase plan
- Financial planning services
- Flexible spending account
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Prescription drug insurance
- Professional development assistance
- Profit sharing
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Volunteer time off
- Wellness program
Experience:
- Cash handling: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Banking: 1 year (Required)
Ability to Relocate:
- Marblehead, MA 01945: Relocate before starting work (Required)
Work Location: In person