Telecommunications Officer 9-1-1 Dispatcher

Jasper County Emergency Service 911 Center (Jasco) is recruiting team members to be 911 Telecommunications Officers and Emergency Dispatchers. You will attend the Jasco Training Academy and receive training from the International Academy of Emergency Dispatch. Jasco provides all training certifications and state requirements during the training academy. We're looking for motivated individuals who want to be part of a team and positively impact the community and visitors of Jasper County.

A Telecommunications Officer answers 9-1-1 emergency and non-emergency calls from the public, the interdepartmental calls from police, fire, and ambulance services, other public safety agencies, and those special services identified as needing to maintain direct communications with the Center. TCOs monitor multiple computer screens and radio frequencies while efficiently gathering, prioritizing, and documenting caller information. Center staff shall show and maintain excellent written and oral communication skills, exercise reasonable judgment influenced by the Center's mission, and be guided by protocols. In addition, the team should always seek to achieve the high standards set for the Center, maintain above-average interpersonal skills when dealing with customers, and recognize that positive interpersonal interactions are required when working with other emergency service providers and peers within the Center.

Jasco Benefits: Paid Vacation - Paid Sick Leave - Paid Life Insurance - Paid Health Insurance for Employee - Paid Dental Insurance for Employee - Paid Vision Insurance for Employee - Family Insurance Coverage Available - 457 Retirement Plan - 8 Paid Holidays - Overtime Compensation - Direct Deposit Weekly - Employee Assistance Program - In-House Peer Support - Team National Telecommunicators Week Events - Flexible Scheduling - Shift Trade Options - Trainer Pay Differential - Accidental Insurance - Cancer Insurance - Disability Insurance - Additional Life Insurance Options - Financial Wellness Programs - Discounted Tuition - Fitness Membership Discounts - Discount Entertainment Tickets - Free Admission on First Responder Day to Missouri Theme Parks - Cellular Discounts Offered to First Responders -App Access to Payroll and Scheduling - Annual Employee Appreciation Dinner - Ability to Attend Local/State/National Training Conferences -Leadership Coaching and Training Opportunities - In House Training Academy - Agency provided uniforms - Advancement Opportunities -

We are an amazingly talented team, and our culture encourages everyone to reach their full potential.

For additional information, call the Administration Office at 417-358-7000 or email employment@jasco.org. All applicants are required to apply online at www.jasco.org/apply-online/

Job Type: Full-time

Salary: $17.66 - $23.75 per hour (experience)

Job Type: Full-time

Pay: $17.66 - $23.75 per hour

Expected hours: 36 – 48 per week

Benefits:

• 457(b)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Night shift

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Relocate:

• Carthage, MO 64836: Relocate before starting work (Required)

Work Location: In person