Technical Writer

Astronics Connectivity Systems and Certification (formerly Telefonix PDT and Astronics Armstrong Aerospace) serves as the experienced, global market leader for in-flight entertainment and connectivity (IFEC) solutions for aircraft. As a systems certification provider, Astronics CSC has worked on over 100 projects for industry partners to upgrade commercial and business aircraft with new passenger power systems, IFEC navigation, communication and flight safety systems. Additionally, Astronics CSC offers proven IFEC hardware systems, flexible design platforms, high customer satisfaction, and long-term relationships with industry leaders to help make the connected aircraft a reality. The company now employs over 300 employees, and is a six-time recipient of Chicagos Best and Brightest Employers to Work For award.

Summary:

Write and review engineering design and certification-related documents and reports, ensuring compliance to internal specifications and industry standards.

Essential Duties and Responsibilities:

The essential duties and responsibilities include the following, other duties as assigned.

• Very strong attention to detail and intolerance for errors.
• Act as an information architect, author, & editor of technical documentation
• Follows direction.
  • Drive the timely development of product documentation, coordinating your efforts with subject matter experts in order to actively dig for, seek out, and organize technical information and inputs from the technical team.
  • Develop documentation including qualification testing plans/procedures/reports, component maintenance manuals, and other regulatory documentation.
  • Pro-actively provide status/progress updates to management and raise flags immediately when questions arise or when blocked from making progress.
  • Able to understand, analyze, and synthesize technical information (specifications, requirements, technical drawings) in order to identify when needed information is missing, ask well-formed questions, and recognize correctness/appropriateness of information.
  • Willing and able to put in the effort to meet tight deadlines.
  • Juggle multiple document assignments and large amounts of information, employing strong organization skills.
  • Produce draft documents, review/edit to eliminate errors, and submit to higher-level review clean of all formatting, grammar, and writing mechanics errors.
  • Implement redline updates completely, without introducing new errors.
  • Contribute to definition of product documentation strategy including tools, systems, process, and formats used.
  • Responsible for implementing and complying with all ethical and legal compliance requirements.
  • Other duties & functions may be assigned to this position as needed.
  • Working knowledge of ISO/9001/14000/13485 and AS9100 processes.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Required:

• ? Very high level of expertise with MS Word, especially in manipulating formatting and styles.
• ? Experience with MS Excel and Visio.
• ? Experience working directly with engineering development teams.
• ? Impeccable written and verbal English communication skills.
• ? Experience in a highly regulated industry (aerospace preferred, aviation, medical, military, transportation).
• ? Self-motivated, driven, quick learner requiring minimal supervision.
• ? Strong ability to retain information.
• ? A pro-active team player who can prioritize tasks, communicate clearly, and influence cross-functional teams.
• ? Innovative thinker who has a strong customer and quality focus.
• ? Strong analytical and quantitative skills.
• ? Proven experience designing and delivering high quality technical documents.
• ? Skilled time manager, comfortable in a fast-paced environment with changing priorities, aggressive deadlines, and interruptions.
• ? Relentless pursuit of quality.

Preferred:

• ? Bachelor?s degree in a STEM field or Technical Writing, English, Journalism, or a related field if accompanied by technical aptitude.
• ? Familiarity with FAA and/or EASA regulatory documentation and standards is ideal, but not required (e.g. RTCA/DO-160, ARINC specs, Airbus ATSs and/or ABDs, Boeing specs).

Astronics CSC offers a competitive benefit package which is available to full-time employees. Part-time employees may be eligible on a pro-rated basis for the benefits listed.

• Stay Healthy ? Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary life/AD&D, voluntary critical illness, accident prevention and hospital indemnity.
• Save for the Future ? 401K & Employee Stock Purchase Plan
• Find Balance ? Employee Assistance Program & Wellness Program
• Time for You ? Generous Paid Time Off, Paid Holidays and Paid Parental Leave
• Professional Growth - Tuition Reimbursement Program

An offer of employment is contingent on successfully passing a drug test and background check, and applicants who do not successfully pass both the drug test and background check will not be considered for employment.

Accommodation Request

Astronics CSC is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail CSC.HR@astronics.com or call: 847-244-4500. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

COVID-19 Considerations

The safety, health and well-being of our employees remains our top priority. Astronics is practicing employee safety precautions while onsite.