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SalaryBLOX Digital, a Division of Lee Enterprises; is an industry leader in digital solutions for news and broadcast media. We are searching for an experienced Technical Writer to expand our team to spearhead our internal and external facing documentation process for our next generation platforms. As an ideal candidate, you have experience in a highly technical field, such as software development, computer science or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to distill information for the end user that is intuitive and easy to comprehend.
Objectives of this Role
- Develop comprehensive documentation from the ground up that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Develop and organize internal and external repository of reference material
- Evaluate current content and develop innovative approaches for improvement
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
- Bachelor’s degree in relevant technical field or 2-4 years’ industry experience as an effective Technical Writer in a software development environment
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
- Certification through the Society for Technical Communicators
- Experience using XML tools to create documentation
Why Join Us?
Lee Enterprises offers competitive wages in a dynamic, interesting work environment with career growth opportunities. We offer an extensive benefit program that can be personalized to your needs. Our benefit program includes medical, dental, vision, short and long-term disability, company provided life insurance and supplemental life insurance. Options also include health savings accounts, flexible spending accounts, and transit/parking accounts. In addition, we offer a 401K retirement plan with company match. Employees are eligible for 7 recognized company paid holidays each year. We also offer a generous flexible time off policy to allow employee to balance personal life and work. This includes paid parental leave for new parents.
Lee Enterprises is a major subscription and advertising platform and a leading provider of local news and information, with daily newspapers, rapidly growing digital products and nearly 350 weekly and specialty publications serving 73 markets in 26 states. Year to date, Lee's newspapers have an average daily circulation of 1.0 million, and our legacy websites, including acquisitions, reach more than 33 million digital unique visitors.
Lee Enterprises is proud to be an equal opportunity employer. We respect and celebrate diversity and are committed to creating an inclusive environment for all employees. For more information about Lee, check us out at www.lee.net.
We are focused on building a diverse and inclusive workforce. If you are excited about this role but do not meet 100% of the qualifications above, we encourage you to apply.
