Technical Support Specialist

Successful Danish company with worldwide-applied mobile solution is looking for a new colleague

At Tasklet Factory, we offer a positive work environment focusing on customer satisfaction instead of KPIs. We are an organization driven by shared values and shared purpose. We have the courage to make decisions based on our core values and focus on PEOPLE FIRST. You will join a team striving to deliver excellent support to customers and partners. We offer a full-time position at an entry-level.

More than anything else, Tasklet Factory is an organization with amazing individuals - so be prepared to get the best colleagues in the world!

Due to Tasklet Factory’s fast-growing market share and increased demand for our Mobile WMS solution, we are looking for a new competent colleague, who are ready to take part in delivering awesome implementations and support to our growing list of customers.

Job description

· Supporting customers and partners

· Combination of problem-solving on the fly and deeper problem-analysis

· Onboarding new customers

· Technical implementation and support

· Technical assistance for the sales team

Qualifications

· B.SC, M.SC, or similar - technical or business degree

· Excellent soft skills, including English communication skills - spoken and written

· Tech savvy is required, but you do not have to be an expert

· Well-organized mindset and follows the internal business processes

· Knowledge about Microsoft Dynamics 365 Business Central is preferred but not required

We Offer

· A company with a positive Danish/Nordic work mentality

· A working environment with high professionalism and the possibility of collegial sparring

· High influence on planning your daily tasks

· Flexibility with the possibility of working from home

· Pension and Health Insurance

· Attractive salary package

About Tasklet Factory

The primary focus area of Tasklet Factory is our mobile Warehouse Management solution for Microsoft Dynamics 365 Business Central. Our mission is to deliver the number one WMS solution for optimizing work processes in, e.g., warehouses and production areas.

Tasklet Factory was founded in 2008 and now has around 50 employees (mainly in Denmark), with customers and partners in more than 35 countries.

We are headquartered in Denmark but support the Americas from our Tampa office.

Work location

2701 N. Rocky Point Dr. Suite 230
Tampa, FL 33607, USA

Questions?

You are more than welcome to reach out to me directly in case you have further questions about the role or about Tasklet Factory. My email is jbo@taskletfactory.com

Once again, thank you for your time. If you feel like the open position might be a good match for you, I am looking forward to receiving your application. If not, I appreciate you reading this far.