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Form of workMovius is the mobile communication company for the work-from-anywhere world. MultiLine™ by Movius is the trusted soluton for using mobile voice, text, and WhatsApp for business and customer communications globally. Leading banks and enterprises around the world use the company’s unified secure communication platform to connect with their customers in more convenient, cost-effective, and compliant ways. Welcome to Phone 3.0™.
Headquartered in Alpharetta, GA, Movius has additional locations in London, UK, and Bangalore, India and works with leading global partners like T-Mobile, BlackBerry, BT Global, and Bridge Alliance. To learn more about Movius, visit www.movius.ai.
.RESPONSIBILITIES AND DUTIES
- Assist in deployment of customer features
- Assist in troubleshooting and developing technical solutions related to software and setup errors for field engineers, technicians, and customers.
- Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources.
- Participate in the activities of product teams.
- Assist in installation, configuring and maintaining networks in a Unix or Unix-like environment.
- Review, plan and evaluate network systems.
MINIMUM QUALIFICATIONS
- Solid analytical and problem-solving abilities.
- Excellent verbal and written communication skills; fluent in English.
- Must be able to work independently.
- Proficiency with MS Office Suite.
- Ability to identify and prioritize important tasks independently.
EDUCATION AND EXPERIENCE
- Requires a Bachelors degree and someone who has recently graduated or who has a few years of experience, preferably in Technical/Customer Support or IP Routing and switching technology or IP Telephony protocols.
- Fluent in English is required.
- Knowledge of IP routing and switching technology, configuration and administration.
- Working experience with IP telephony protocols.
- Knowledge of commonly used concepts, practices and procedures for network administration.
- Experience with common Microsoft Office programs and tools.
- Familiarity with Unix, C, C++, Java, and VXML preferred.
Recent graduates may apply.
This position is onsite at the Alpharetta, GA office.
