Technical Project Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Roles & Responsibilities

• Stage, test, and assist with the deployment of Xenial supported hardware platforms throughout large venues.
• Communicate effectively with vendors, partners, and team members
• Communicate with various internal departments to gather data and summarize multiple projects
• Meet with internal departments to track progress of all assigned projects
• Meet with venue customers and their contracted vendor partners
• Attend and be prepared for all pertinent internal and external meetings
• Compile reports and data for monthly and yearly team performance reporting
• Assist in project planning and risk management controls
• Clearly define project roles & responsibilities, escalation paths and ownership; actively participating in project sizing and resource requirements
• Assist in developing pilot plans, goals, objectives, policies, documentation, and procedures
• Contribute collaboratively to team's effectiveness, learning, and delivery of high-quality products to clients
• Assist in resource planning and provide feedback for team members

Skills

• Proven project management skills - the ability to prioritize and handle multiple tasks/assignments in a timely and accurate manner.
• Attention to detail - the ability to discern specifics quickly and accurately.
• Results-oriented - the ability to focus on driving the business forward to meet set deadlines and contract deliverables.
• Proven analytical skills - the ability to capture, review and make recommendations and/or decisions based upon available data; the ability to know what data is necessary to do so.
• Self-motivated - aptitude to take initiative to address unforeseen opportunities and challenges for our clients.
• Adept problem-solving - the ability to get to the root of an issue quickly, accurately, and resolve not only the issue at hand, but also build structure for prevention in the future.
• Adept decision-making - the ability to draw accurate conclusions and make timely decisions while under pressure.
• Excellent communication skills (written and verbal) - proven ability to clearly articulate ideas, issues, information to a variety of stakeholders.

Qualifications

• Knowledge of QSR industry common practices and best practices a plus
• Project Management experience or education - CAPM Certification a plus
• Computer literacy in Microsoft Office products' suite.
• Familiarity with Salesforce and project management software a plus
• Creative thinking and analytical problem solving skills
• Demonstrated presentation skills.
• Demonstrated organizational skills.
• Demonstrated ability to work under pressure and manage multiple tasks/projects simultaneously.
• Four or more years' experience in coordination of projects or activities
• Frequent use of computerized applications, basic understanding of programming/logical functions
• Experience with New Product / Pilot Implementations
• Restaurant experience is a plus
• Bi-Lingual in Spanish/French is a plus

Work Environment
Candidates will work remote primarily in the Atlanta Metro area. Light lifting, up to 50lbs, may be required on occasion.
Travel

• Up to 50%

Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.