Job description
The Data Analytics, Automation & Dispute ResolutionProgram Manager will be responsible for effectively managing escalations, collaborating with various teams and stakeholders, driving initiatives to resolution, and finding innovative solutions to complex problems. She or he will serve as a bridge between Freight Audit & Analytics*, logistics partners (Operations & Procurement) & freight carriers. This person will require to have a background in either: supply chain, process compliance, finance such internal audit/external audit/finance/accounting/account payable/logistics. This individual is proactive, adaptable, detailed oriented & is a quick learner. They have a big desire to collaborate and support other people but are willing to speak up and get work done. On a day to day, they will work closely with their stakeholders to ensure disputes are being resolved timely, but they will also spend a lot of time managing different projects that further improve invoice audit process and automate non value added work in the Dispute Resolution process.