Senior Technical Program Manager - Workday/Hcm

H-E-B is a 115-year-old grocery retailer, but we're a leading innovator in technology. Recently, we've been investing in our customers' digital experience, using the best available technologies to deliver modern engagement, reliability, and scalability to meet their needs.
As a Senior Program Manager, you'll provide strategic guidance to project teams as you organize and coordinate one or more programs, manage vendor relationships, and oversee operations progress, ensuring delivery of successful program outcomes. You may also lead a team.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... skills to manage and influence stakeholders?
HEAD FOR BUSINESS... expertise to execute solutions and problem-solve in highly ambiguous and complex areas?
PASSION FOR RESULTS... drive to apply change, risk, and resource management at the program level?
We're looking for:
- a forward-thinker with a real passion for development of well-defined and optimized operational environments, problem solving, and constant drive for improvement
What is the work?
Leadership / Project Management / Strategy:
- Provides innovative / creative input to business strategy from ground zero; ensures solutions that satisfy enterprise-wide end-to-end business needs, in a combination of people, process, and / or technology
- Formulates, organizes, monitors inter-connected projects; coordinates cross-project activities to leverage work streams; creates / maintains processes and standards; resolves program higher-scope issues
- Addresses strategic goals / problems identified by the business that result in business value; creates / implements suitable strategies and objectives
- Serves as dedicated owner of several related programs; participates in all aspects of assigned programs, including planning, budgeting, and staffing; analyzes program effectiveness; constructs methods / metrics to identify product team successes and failures
- Creates / maintains program solutions and roadmaps; ensures alignment across related roadmaps
- Ensures / accountable for program success from top to bottom while in development, successful roll-out to all users, and ongoing improvement of program
- Focuses on program continuous improvement as business evolves
- Serves as expert consultant on owned programs, related programs, and department; serves as an effective change agent with Company-wide impact; flexes existing processes to maximize outcomes; identifies critical risks and dependencies; anticipates / resolves critical team issues
- Collaborates with stakeholders company-wide (e.g., Engineers, Designers, Digital Technology, and business leaders) Merchandising, Supply Chain, Marketing, Engineering, Finance & Accounting, Store Operations) to understand business needs end-to-end, and to ensure program evolves
- Manages product / program stakeholders across entire business; leads / evaluates Project Managers and other staff; manages / leads team to achieve high velocity, quality and morale; ensures team consistently meets committed deadlines and metrics / goals; serves as a trusted mentor and guide
- Accesses / organizes data; builds analyses to understand financial impact of business needs, proposed solutions
- Establishes / ensures standardized PM reporting; prepares reports for program directors
- Regularly influences teams, department, and the executive team
What is your background?
- A related degree or comparable formal training, certification, or work experience
- 5+ years of experience as a Program Manager, or experience managing 10-15 significantly complex, concurrent projects
- 5+ years of experience leading / influencing others in developing and aligning on vision and strategy

- Experience with a HCM System implementation (Workday preferred, but not required)
- Experience leading cross-functional technical teams
- Experience leading Agile teams in various capacities
- Experience working in eCommerce / mCommerce
- ScrumMaster certification (preferred)
Do you have what it takes to be a fit as a Lead Program Manager at H-E-B?
- Comprehensive knowledge of performance / process evaluation, change management, project / program management principles and methods, and MS Office
- Working knowledge of program / project management software (Basecamp, MS Project, etc.), digital marketing
- Expert project management skills
- Expert leadership and management skills
- Advanced analytical and problem-solving skills
- Advanced Agile / Scrum skills
- Advanced negotiating and influencing skills
- Strong verbal / written communication skills
- Ability to manage multiple, simultaneous priorities and shift focus between projects
- Ability to build / maintain collaborative relationships
- Ability to analyze meaningful content or data and measure impact metrics related to program effectiveness
- Ability to execute on strategy and track progress against goals
- Ability to develop and mentor others

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