Technical Program Manager

Technical Program Manager
Excess Telecom, An Affordable Connectivity Program Service Provider
About Excess Telecom
Excess Telecom is a leading national provider of mobile broadband services through the Affordable Connectivity Program (“ACP”). With subscribers nationwide, we offer market leading services providing underserved communities with subsidized access to the internet via mobile devices. As a high growth company, we are looking for a key leader to add to our growing team with a commitment to ensuring all subscribers receive the best possible service and experience with Excess Telecom.
Position Overview
We are currently seeking an experienced Technical Program Managerwho would like to work for an industry leading provider dedicated to changing wireless forever and connecting our customers’ world together. This is a cross-functional role that will work with technical teams, developers, operational stakeholders and vendors to oversee the planning, development, and implementation of Excess Telecom’s corporate and operational systems. We are looking for someone who can lead the development and implementation of project and program initiatives to help Excess customers get and stay connected to the promise of the digital world. Technical Program Managers ensure projects remain on schedule and within the allotted budget, which could mean cutting costs as needed and delegating more staff to work on a program or perform other tasks to maintain the project parameters. Working with internal stakeholders and external vendors, they regularly inspect and report the program's progress. They are responsible for tracking technical issues and finding solutions for problems that may arise. They review test code and designs frequently to ensure a program meets its goals.
Responsibilities

• Be the liaison between the product management and software development teams.
• Drive project execution from scoping through delivery.
• Partner with key team members to ensure visibility and alignment.
• Partner as a technical liaison between customers and engineering teams.
• Communicate schedules, dependencies, issues, and risks across teams and to stakeholders.
• Support the development of strategic plans, goals, and objectives.
• Socialize ideas, make recommendations, develop plans, and gather consensus to move forward.
• Produce weekly status reports and attending weekly status meetings.
• Assess risks and identify solutions to timely, efficient achievement of program goals.
• Lead program scoping with architecture, engineering, and senior leaders.
• Keep senior executives and business teams updated on project timelines and results.
• Align the audience to organizational goals and outcomes, creates engagement and empower teams.
• Maintain a quarterly view of defined, prioritized, and scoped work.
• Creatively develop plans to mitigate any issues that affect the project deliverables.
• Support internal governing bodies including steering committees, investment review boards, and ad hoc or standing work groups.
• Lead and coordinate design/implementation efforts with internal teams and external partners.

Job Requirements

• 5+ years of as a Program Manager working across multiple technical projects.
• Program Management
• Project Management
• Ability to drive definition of project scope, develop detailed project plans and facilitate the collection of engineering, operational and business requirements.
• Excellent interpersonal skills, including negotiation and problem resolution in a cross-functional team.
• Strong understanding and experience with development methodologies, including waterfall and agile.
• Ability to learn new development tools and productivity tools in order to continuously improve effectiveness.
• Excellent written and verbal communication skills, with ability to translate complex technical solutions and features into intuitive business concepts.
• Data Analytics and experience creating visualizations and reports
• Third-Party Relationship Management
• Stakeholder Communication
• Proficient with Microsoft Office 365 including Excel, PowerPoint, SharePoint, OneDrive
• Industry Knowledge (Telecommunications) – Preferred

Job Type: Full-time
Pay: Compensation Range 90,000-120,000
Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement Plan
• Flexible schedule
• Paid time off

Schedule:

• Ability to work remote
• Monday through Friday

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