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SalaryCompany Overview
Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.
Job Overview
The position of Technical Coordinator in the Food & Agriculture division involves working directly with EFI, SMETA, and other programs on an as needed basis.
The primary responsibilities of the Technical Coordinator include managing administrative tasks related to communications with clients, audit project coordination and review of audit reports and corrective action plans and other audit-related documents. The Technical Coordinator is also responsible for documentation and some of its review of all the above-mentioned activities on an ongoing basis in the SCS database and support in document and procedure development. This position reports to the Program Manager and supports the Director.
Relevant Standards/Schemes
- EFI
- SMETA
- Other programs as needed
Essential Duties and Responsibilities
Communications
- Manage daily email and telephone/Skype/Microsoft Teams communications in English and Spanish with:
- Auditors
- Clients and accreditation organizations
- Verification Organizations and Scheme Owners
- SCS program personnel and contractors
Audit Coordination and Planning
- Ensure consistent flow of audit projects, support and field observation.
- Track and manage audit project milestones and deadlines
- Perform certification review and decision for Food & Agriculture Sustainability Certification programs (including SG, Veriflora, Fair Trade USA, EFI, SMETA, UTZ, and new programs as developed)
- Manage auditor schedules, workloads and travel budgets
- Plan audits and trip itineraries for Sustainability staff and auditors
- Carry out travel booking and logistical arrangements, as needed
Operations
- Conduct quality and technical review of audit reports completed by staff auditors and regionally based auditors in English and Spanish.
- Conduct post-audit review of corrective action plans
- Apply professional judgement on the quality of audit reports
- Ensure program compliance with SCS quality system
- Maintain new, existing, and archived program files in accordance with program requirements
- Support Associates and Managers to develop program guidance updates, audit reports, and letters as needed
- Support Associates and Managers to develop training programs and related materials for third-party auditing organizations
- Support organizations and clients when facing technical issues
- Research third-party auditing initiatives and responsible sourcing programs and prepare summary reports in support of Sustainability staff
- Additional tasks as requested by the Director and Manager
Minimum Qualifications
- Proficiency in Salesforce, Outlook, and database management systems preferred
- Experience with third party auditing, certification systems, agricultural operations, ISO 9001:2008 quality systems, or other applicable industry standards and/or knowledge
The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.
Working Remotely
At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.
Estimated Annual Salary
$50,918.00-$60,285.76
EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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