Job Description
Location: [PHILADELPHIA]
Skill: Microsoft SCOM Basics
Field Services Engineer Job Description
¿ Troubleshoot conference Room Network Connectivity issues, Audio/Video, etc.,
¿ Troubleshoot all Display issue
¿ Troubleshoot Wi Fi coverage for a laptops and hand held devices
¿ Troubleshoot Printer issues (Hardware, drivers, connectivity, etc.,)
¿ Troubleshoot random Telephones
¿ Troubleshoot Internet Connectivity
¿ Troubleshoot systems (WMS, PTT, Thin Client etc.)
¿ Install/swap monitors, PCs, phones & accessories (SRs, IMACS, Incidents)
¿ Troubleshoot O365 issues Outlook, Excel, PowerPoint & Word
¿ Business Systems Imaging
¿ Actively participate in troubleshooting power and network outages, join bridge calls and provide timely updates
¿ e waste inventory & disposal process
¿ Assist with IT device shipping and receiving
¿ Coordinate with Vendors for Asset Procurement and Warranty services
¿ Patching, Imaging, Application Packaging, SW distribution