Team Supervisor

Job Overview

Neon Marketplace is a fast-growing company comprised of locations that serve made to order premium quality food and beverages while also providing a vast convenience store and fuel offerings. The environment is fast paced and requires a hands on, self-motivated customer focused team member who is passionate about great customer service. The Team Supervisor creates a positive culture, is self-motivated, and delegates effectively to deliver amazing customer service, prepare food and beverages, ring the register, housekeeping, and other related responsibilities.

Duties and Responsibilities

· Train, coach and motivate team members

· Greet customers and provide an incredible customer service experience

· Resolve customer experience opportunities

· Execute policy, procedure, and standards

· Perform management functions as it relates to inventory, cash management, asset management and vendor relationships

· Prepare high quality food and beverage items focusing on speed, quality, accuracy, and safety

· Complete customer transactions accurately and efficiently ensuring compliance to age restricted regulations such as lottery, tobacco, and alcohol

· Maintain a world class standard of cleanliness throughout the interior and exterior of the store

· Lead team deployment while having the ability to change stations between register, beverage, food service, and facilities throughout the shift

· Stock and refill products

· Fulfill food safety standards including product coding, temperature monitoring, rotation, cleanliness and hygiene

· Ensure safe conditions for customers and associates

· Complete tasks assigned by store management

· Follow corporate standards, policies and procedures

Qualifications

• Ability to work with little or no supervision
• Availability to work all days/shifts including nights, weekends, and holidays
• Strong customer service skills
• Detail oriented
• Relationship building skills
• Good communication skills
• Must have a High School diploma or equivalent
• Must have reliable transportation
• Ability to multitask
• Ability to regularly lift 10 pounds and occasionally lift 25 pounds
• Prior food service and/or customer service retail experience
• Ability to direct others.

Benefits

• Full Time Position
• Competitive Health Benefits
• Paid Time Off
• Flexible scheduling
• Professional Growth
• Company Discounts
• Competitive starting wage

Job Types: Full-time, Part-time

Pay: Up to $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Supervising: 1 year (Required)

Work Location: In person