Team Member

Position Overview:

Be creative, have fun, and satisfy customers while optimizing restaurant sales and cash flow by implementing store plans and ensuring adherence to quality, cleanliness, and customer service standards.

Job Responsibilities:
- Greeting guests in a friendly manner and taking orders accurately and repeating all orders to the guest
- Crafting and preparing certain food and beverage items to spec and customer satisfaction
- This position requires knowledge of the menu items, their preparation, and their ingredients
- Responsible for delivering orders to the guest and is responsible for accurate cash control
- Responsible for Cleanliness and sanitation in the kitchen, dining room, rest rooms or public facing areas
- All orders must be verified for correctness and completion in a timely manner

-The Team Member must follow all checklists and keep the store stocked and ready for the next shift

Job Specifications:

-People with a desire to satisfy guests. Prior experience in a guest service type role or position a plus

-18 years of age or older

-Must be fluent in English (bilingual language, Korean and/or Mandarin preferred)

-Ability to be self-reliant while executing assigned duties from management staff

-Able to speak, read, and write effectively. Excellent oral communication skills to effectively communicate with management, corporate staff, restaurant employees, and customers

-Must adhere to Gong cha uniform and grooming policies and standards

-Able to stand and walk for 95 to 100% of shift

-Able to lift and carry a maximum of 50 pounds

-Able to work flexible hours

-Ability to travel to assigned location and execute in your position

If you are passionate about providing exceptional customer service, have a strong work ethic, and enjoy working in a dynamic team environment, we encourage you to apply for the position of Team Member.

Job Types: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Café
• Coffee shop
• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed
• Weekends only

Work Location: In person