Team Lead, Cash Operations

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Team Lead, Cash Operations Summary:

The successful candidate will lead a Cash Operations team. This team is responsible ensuring that daily cutoff deliverables are met, responsible for facilitating electronic movements of funds, wires transfers and check issues along with trade postings on behalf of the client within defined procedures.

Major Duties:

• Organizes the work of the team, assigns tasks, sets short-term priorities, monitors all activities and ensures timely and accurate completion of the work.
• Conducts performance management and career development process.
• Ability to address front office escalations in relation to processing or projects.
• Responsible for exception/escalation management received via workflows and other sources.
• Work proactively with duality site, ensuring Team Leaders & Technical Coordinators work together with various leadership functions, including but not limited to queue management ensuring payment cutoffs are met, address any realignment of resources for workflow upticks/projects.
• Ensures business continuity plans for the team are reviewed and ready to implement.
• Ensures training and development of team/updating of any processing changes to the departmental procedures document and Service Delivery agreement documents maintained with front office groups supported by the team.
• Manage all audits and migrations related to the Cash Operations team.
• May have direct interaction with committees and/or Senior Management.
• Able to facilitate discussions and reach decisions.
• Conducts performance management and career development processes, and staffing and disciplinary actions.
• Provides input and support to budget management process.

Responsibilities:

• College or University degree and/or some relevant work experience is preferred.
• Related Industry qualification / or studying towards, is preferred.
• Ideally seeking a Cash Operations background or related.
• Excellent oral and written communication skills are required.
• Analytical and problem solving skills are required.
• Working experience and knowledge of risk management and mitigation is required
• Facilitation, negotiation and influencing skills are required.
• Leadership and organizational skills are needed to prioritize assignments and provide feedback to staff.

Work with us:

We work hard to create an inclusive environment where every individual feels respected and empowered to play a critical role in our success. But we also believe balance isn’t just important – it’s essential.

That’s why we offer a robust set of benefits that allow for both a compelling career and a fulfilling life:

Financial – Life Insurance, Disability Plans, Pension/Gratuity, Annual Pay Review Work-Life Balance – Flexible Work Options, Incremental Annual Leave, Paid Community Volunteer Days Professional Development – Career Paths, Educational Assistance, Recognition Program, NT University, and employee-led Business Resource Councils dedicated to an inclusive culture Health & Well-being –Medical Insurance, Active Sports & Social Clubs (lunchtime and after-work groups), Employee Assistance Program

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us.

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Talk to us about your flexible working requirements and together we can achieve greater.

For further information, and to apply, please visit our website via the “Apply” button below.