Desktop Support Technician Ii

Job Title: Desktop Support Technician II

Location: 1125 Rockville Pike Rockville MD 20855

Duration: 3 Months Contract to hire

Shift timings: M-F 8-5

Payrate: $25/hr. on W2 without benefits

Job Description

Multiple locations/driving role(zips involved 20852,20855,21117,21047)

• Is this position remote or in person? in person onsite with travel

• What will the primary day-to-day responsibilities entail for this person? Troubleshooting Dell laptop/desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed.

• TOP 2 or 3 required skills that candidates must have: Communications, Hardware Break-Fix, Installing

• What will the work schedule be for this position? (M-F? 8-5? Overtime? On-call?): M-F/8-5/Overtime = YES/On-Call = YES

• Full-time hours or part-time hours? FT

• How many overall years of experience should this person have and do they need any specific certifications or education? 1.5yrs

• Driving Required – Yes or No? YES Travel between multiple locations during week.

• Assignment Type – Contract or Contract to Hire? Contract to Hire

 • If contract to hire what is the conversion rate? 22-26$/hr(depending on experience/certs)

• Worksite Zip Code: 20852

• How many miles per day will the contractor be driving? approx. 60 miles on farthest leg

• How soon will candidate review and interviews start?ASAP

• Do you have upcoming vacations or time out of the office? NO

• The following is MUST: Field Tech experience client-facing/executive customer service. Troubleshooting and preventative maint of site. Warranty Dell support. Mac experience is a plus. Certification Requirements: A+/nice to have Dell/Lenovo/Mac