TeachStart Operations Consultant (LA or SF)

The Organization
TeachStart (www.teachstart.org) is an innovative pathway to teaching. Our belief is that every aspiring educator deserves a pathway to teaching that is affordable and that prepares them for classroom success. Unfortunately, too many aspiring teachers - especially teachers of color - are blocked by our current system.
That’s where we come in. TeachStart hires aspiring educators as full-time substitutes, providing best-in-class training and a debt-free credential. Two years in, we’ve recruited over 250 educators (making us one of CA’s largest teacher pipelines). Our educators are diverse: 70% identify as people of color and 50% are first generation college students. Our model can open the doors to teaching for the educator population that students need most.
We’re a growing start-up, and looking for flexible, creative, entrepreneurial leaders to join our team.
The opportunity:
The TeachStart Operations Consultant plays a crucial role in the success of our program. They perform tasks critical to smooth program operations to ensure best-in-class experiences for the fellows and the partners that we serve. Reporting to the Director of Operations, the Operations Consultant is essential to the day-to-day functions and operations of the TeachStart program.
They develop trusted relationships within the TeachStart team and across Scoot. With a team-oriented and can-do attitude, they have a knack for identifying and addressing gaps in workflows and processes to ensure TeachStart always provides a service that exceeds expectations. Superb attention to detail and a customer-service orientation are keys to their success. Proficiency in database management, data entry and problem solving skills are cornerstone capabilities for success in this role, whilst responsiveness and urgency are commonplace in describing these critical team members.
When does the role start?
June 2023
Role & Responsibilities:

• Lives our BE GREAT values and positively influences other team members to do the same.
• Collaborates with the Director of Operations in the implementation of strong systems and processes to increase the efficiency of internal team workflows and external stakeholder experience.
• Performs administrative duties critical to the operations of the TeachStart team, including: fellow onboarding & benefits enrollment support in collaboration with Scoot HR team, weekly TeachStart booking spot checks to support the Finance team with TeachStart payroll, data collection, entry, maintenance, and reporting to the TeachStart team and Scoot regional teams to ensure we maintain accurate information about incoming and current Fellows & partners to inform strategic decision-making, creation & dissemination of fellow assessments and partner satisfaction surveys, preparation of progress reports for TeachStart’s credentialing partner to support in Scholar+ Fellow enrollment efforts, FERPA waiver distribution & collection in collaboration with the Partnerships Lead, management of internal team calendar and events, updating website FAQs and maintaining accurate information on applicant and fellow resources, organization & maintenance of internal team resource hub, support with graduation contribution invoicing to partner schools & grant tracking.
• Provides training logistics support to the TeachStart Instructor Lead in the form of session coordination, scheduling, communications, technical assistance, attendance tracking, and Lessonly assignment management for Foundations Training week, professional development sessions, and Scholar+ study days.
• Alongside the Director of Operations and Scoot marketing team, supports the execution of Fellow & Partner communications campaigns, including onboarding emails, training logistics reminders, and monthly newsletters.
• Provides assistance to the Director of Operations with other special projects as assigned.
• Demonstrates a developing level of emotional intelligence (EQ): self-awareness, self-regulation, motivation, empathy & social skills.

You have (required qualifications):

• Commitment to TeachStart’s mission.
• Superb attention to detail.
• Excellent written and verbal communications skills.
• Strong analytical and organizational skills.
• Well-versed in Microsoft Excel and/or Google Sheets.
• Strong comfort and adaptability in using technology, including Zoom, our CRM, ATS and other systems.
• Strong comfort handling & analyzing quantitative data.
• Process driven and solution-oriented
• Desire to work in a fast-paced environment at a rapidly growing organization.

You’ll stand out if:

• You have experience in an operations or administrative role.
• You have database management experience.
• You have experience with marketing and/or communications.

Application requirements:

• Up-to-date resume
• Two recent and supervisory references

Scoot Education is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our educators, our school partners, and for the local communities in which we operate.