About Us:
Societe Brewing Company is a distinguished craft brewery nestled in the heart of San Diego, California. Known for our dedication to producing high-quality, innovative beers, we've become a staple in the vibrant Southern California craft beer scene. With a commitment to excellence and a strong emphasis on community, we've built a loyal following of beer enthusiasts and patrons.
Responsibilities:
- Manage Tasting Room Operations:
- Oversee day-to-day operations of the Tasting Room, ensuring an exceptional guest experience.
- Schedule and supervise staff to maintain optimal service levels.
- Conduct staff training on product knowledge, customer service, and responsible alcohol service.
- Customer Engagement:
- Foster a welcoming and knowledgeable environment for guests, providing expert guidance on our beers and their unique qualities.
- Address customer inquiries, feedback, and concerns, ensuring prompt and effective resolution.
- Event Planning and Execution:
- Coordinate and execute special events and private parties.
- Maintain and enhance the brand's social media.
- Work with our food partner to ensure optimal guest experience.
- Inventory Management:
- Monitor and manage inventory levels, including restocking, tracking, and maintaining accurate records.
- Work closely with production and logistics teams to ensure product availability.
- Compliance and Safety:
- Ensure adherence to all relevant laws, regulations, and company policies regarding alcohol service and safety protocols.
- Manage Tasting Room Operations:
Qualifications:
- Proven experience in a similar role within the craft beer or beverage industry, with a track record of success.
- Strong leadership skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal abilities.
- Proficient in POS systems, Microsoft Office, and basic inventory management software.
- In-depth knowledge of craft beer production and appreciation is a plus.
Benefits:
- Competitive compensation and performance-based incentives.
- Health, dental, and vision insurance.
- Paid time off and company holidays.
- Employee discounts on Societe Brewing Company products.
- Opportunity for career growth within the craft beer industry.