Scope of the Role:
Reporting to the US IT Manager, the System and Network Administrator's primary responsibility is ensuring the smooth operation of the Systems and telecommunications of the Datacenter information system. They provide application teams and/or teams with internal support and infrastructure that is reliable, robust and secure. The role works under the responsibility of the head of the US IT Operations in a team of 6 people.
Responsibilities:
Supervise team members while actively contributing operationally.
Maintain the infrastructure in operational conditions, both systems (servers, storage, etc.) and applications, networks (LAN, WAN, associated hardware, etc.)
Participate actively in its monitoring and backup
Guarantee its availability as well as the integrity of the data
Part of the 24/7 "on call" process
Participate in the definition of hardware, software and architecture evolutions
Participate in the compliance and security of the infrastructure, in conjunction with the Security team
Participate in certification audits
Manage specific IT projects, based on the technical expertise of the domain concerned
Carry out a technological watch and be a force for proposals
Participate in problem analysis and resolution
Provide efficient support and assistance to the US IT Manager.
Maintain the CMDB (Configuration Management Database) up to date
Keep the ITIL processes entrusted to the organization up to date
Ensuring proper implementation of ITSM / ITOM tools
Ensure a follow-up of licenses
Work in collaboration with other Data Center teams worldwide
Skills/Competencies:
Able to work in a collaborative mode with a team, and in an international context
Adaptability and technical curiosity, up to date with technological evolutions and knowledge of how to assimilate them
Autonomy, sense of service, and knowledge of how to intervene quickly, taking into account security issues in the event of incidents
Strong spirit of synthesis during interventions
Experience Required:
5+ years experience in a context similar to that presented
Priority management , reactivity and sense of service
Knowledge of ISO27001, PCI DSS, SOC 2, preferred but not required
Analyzing and solving problems
Virtualization (VMware, Nutanix), directory (LDAP/AD), application servers (Apache, Tomcat)
Linux and Windows operating systems administration
Networking: TCP IP, BGP, MPLS, LAN (IP, Wi-Fi)
Education:
Bachelor's Degree in Engineering, Computer Science or relevant certifications/course of study
Our employees are offered a comprehensive benefit package after 30 days of employment. We offer medical, dental, vision; both a non contributory and contributory plan, plus affordable voluntary benefits. In addition to all of that, we offer a 401k plan with company matching contributions, the company provides a life insurance policy, short term and long term disability and generous paid time off.
EEO Statement: Flowbird provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.