System Administrator

The purpose of the Network/System Administrator role is to ensure the smooth and efficient operation of the HOPES organization's computer networks.

The Network/System Administrator is responsible for designing, implementing, maintaining, and supporting the network infrastructure, which includes hardware, software, and communication systems. The key purpose of this role is to establish a secure, reliable, and high-performing network environment that facilitates seamless communication and data transfer among various devices and users within the organization while maintaining security and compliance. The Network Administrator is in charge of the information/telecommunication technology at the center. Responsible for maintenance of those systems as well as providing Technical support to staff members as directed. HOPES have an integrated team model approach to patient care. Part of the Network Administrator’s responsibilities include Network optimization, Virtual Machine deployment, Server architecture review, and Help Desk Tickets. As quality is every employee’s responsibility, the Network Administrator is required to uphold all standards and policies, and participate in quality improvement processes and meetings.

Systems that you will be working with:
- Active Directory Management
- Azure / 365 management
- Group Policy configuration
- Hyper-V Management
- VMWare Management
- Dell server experience (RAID, iDrac)
- Exchange server management (On Premise)
- Network Management (Subnets, VLANS, Fortigate Firewalls, VPN's)
- VOIP
- MS SQL
- Windows Server 2019
- Unifi Network Management
- WLAN / Radius Authentication

Northern Nevada HOPES is a community health and wellness center serving the Northern Nevada area. We are a non-profit community health center located in a historic and quaint area of downtown Reno, Nevada. Our expert care teams provide integrated medical and wellness services to individuals and families in our community. We welcome everyone, and meet them wherever they are, providing a safe and accepting place to access comprehensive, patient-centered healthcare services.

Comprehensive, integrated care is the cornerstone of the patient-centered medical home; Northern Nevada HOPES has a robust offering of services and collaborates with other service providers in the community to ensure our patients have a comprehensive, well-rounded program to meet their individual health and wellness needs. The medical home model holds promise as a way to improve health care in America by transforming how primary care is organized and delivered. At HOPES we understand there are many determinants of health and that a range of personal, social, economic, and environmental factors influence health.

Important things to know about us:

We are a certified Patient-Centered Medical Home, recognized by the National Commission on Quality Assurance

We are a Federally Qualified Health Center (FQHC). The mission of all FQHCs is to provide excellent health care services to otherwise under-served populations. We accept most insurance plans, Medicaid, Medicare, and the uninsured. For the uninsured, we offer discounted services based on a sliding fee scale.

We are a National Health Service Corp site, and our providers are eligible to apply toward a federal loan forgiveness program

Named one of the Best Places to Work in Northern Nevada in 2015, 2018, 2019 and titled Best Place to Work Hall of Fame, we offer a great deal of attention to ensuring our employees have work/life balance and the opportunity to grow and develop their careers. We offer a second-to-none benefits package (where there are free options for employee medical, vision, dental and basic life insurance for full-time employees), very competitive compensation, generous paid time off, and a chance to partner with amazing care providers to changes lives. Check out our AMAZING, second-to-none benefits program at https://www.nnhopes.org/wp-content/uploads/2023/12/HOPES-Benefits-Overview-23-24.pdf.

At HOPES, all employees serve as ambassadors to our patients and the community. Your co-workers at HOPES are one of the many contributing factors to HOPES being named one of Northern Nevada's Best Places to Work three times. To learn more about the Key Accountabilities of HOPES Squad members, take a look at https://www.nnhopes.org/wp-content/uploads/2020/03/HOPES-Squad-KAAs.pdf.

Fit is as important as function at HOPES. We enjoy a VERY special collaborative culture that thrives on open communication and valuing everyone's contribution to the team. We are as unique as the populations we serve! However, we all agree on our dedication to optimizing wellness for the people we serve and understand we ALL are responsible for the mission of Northern Nevada HOPES.

To find out more about HOPES, visit our website at https://www.nnhopes.org/. We have a great mission and have been inducted into the Best Places to Work Hall of Fame. All our careers are listed on our Careers Page at https://www.nnhopes.org/about/careers. If you'd like to learn more about what HOPES is doing in the community, sign up for our newsletter at https://www.nnhopes.org/newsletter/.

We are a Drug-Free Workplace and utilize E-Verify to confirm work eligibility.