Systems Administrator II

The Alak'ina Foundation Family of Companies (FOCs)is seeking a Systems Administrator II to be a part of a geographically dispersed team responsible for the management of a network and related computer systems and provides technical assistance and training to system users. This position is located at Ellsworth AFB, South Dakota.
DESCRIPTION OF RESPONSIBILITIES:
Under general supervision by a senior Systems Administrator or other unit manager, installs, configures, and troubleshoots computer systems and associated assemblies and provides help desk technical assistance and training to system users.

• Supports configuration, maintenance, troubleshooting, repair and analysis of data processing equipment.
• Assists with basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems.
• Performs help desk, system administration.
• Participates in the design, installation and administration of local systems using multiple protocols and various computer systems.
• Writes detailed/technical problem reports, assists with root cause analysis and recommendations for configuration and process changes.
• Installs, upgrades, and administers operating systems and application software in multi-user client/server environments, using Windows 11
• Uses IT service management system and ensures Information Assurance requirements are met.
• Provides Client System Administrator (CSA) duties for specific mission systems that require specialized support.
• Provides users with system technical support by responding to IT help desk issues.
• Maintain cross platform inter-connectivity for network services, authentication services, E-mail services and Web services.
• Ensures Information Assurance requirements are met.
• Perform other related duties and tasks as directed.

Work Environment, Physical Demands, and Mental Demands:
Typical office environment with no unusual hazards, occasional lifting to 20 pounds, kneeling, standing, and walking, routinely sitting and constant use of speech/hearing abilities for communication, constant mental alertness, and must be able to work under deadlines.
REQUIRED DEGREE/EDUCATION/CERTIFICATION:

• Associates degree in a technical discipline or equivalent academic, military or technical training and 3 years of directly related experience.
• Must possess COMPTIA Security Certification.
• Must possess and maintain a current state issued driver's license.

REQUIRED SKILLS AND EXPERIENCE:

• Must be able to obtain and maintain SAP/SAR access.
• Trained in information assurance to DoD 8570.01-M IAT Level II or higher.
• Possess system administration skills, knowledge, and technical competence in the management of workstations, information systems, networks to include both hardware and software.
• Must be self-directed and able to establish and meet project guidelines/timelines.
• Possess a good understanding and use of Microsoft Office Professional suite of software (Word, Access, Excel, PowerPoint, etc.).

DESIRED SKILLS AND EXPERIENCE:
Possess hands-on experience administering Windows 11 as well as Windows Server 2019 experience desired.
REQUIRED CITIZENSHIP AND CLEARANCE:

• Must be a U.S. Citizen
• Active Top Secret Clearance with the ability to obtain and maintain SCI access.

The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.
We are an Equal Opportunity/Affirmative Action Employer. We are proud to state that we do not discriminate in employment decisions on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees.
The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kūpono Government Services, and Kapili Services, Po`okela Solutions, Kīkaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.
For additional information, please visit www.alakainafoundation.com
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