Systems Administrator

Summary

The Systems Administrator is responsible for local designing, organizing, modifying, installing, and supporting the computer and phone network systems in accordance with AIT corporate policies.

Duties and Responsibilities:

• Install and support LANs, WANs, IP phone, network segments, Internet, and intranet systems.
• Install and maintain network hardware and software.
• Maintain individual machines, such as drivers and settings, configuration of authentication and authorization of directory services.
• Maintain integrity of the network, server deployment, and security.

• Manage the configuration and operation of client-based computer operating systems.
• Monitor the system daily and respond immediately to security or usability concerns.
• Create, verify, and manage Backup Data processes.
• Upgrade systems and processes as required by AIT Corporate for enhanced functionality and security issue resolution.

• Support all duties and projects assigned by Management.

• Must have the ability to solve technical and operation problems, showing a high level of customer service and project management skills.
• Respond to and resolve help desk requests.
• Ability to respond to help desk requests after hours when needed.
• Provide technical support for both hardware and software issues our users encounter
• Identify and satisfy user needs.
• Administrate infrastructure, databases, malware protection software and other processes.
• Install and test computer-related equipment.
• Network hardware related support in conjunction with the AIT Corporate Network Administrator.
• Can be assigned additional duties/responsibilities per management with the possibility for work afterhours, holidays, and weekends to support company systems.

• Perform other duties as assigned.

Education and Work Experience:

• Bachelor’s Degree in a related field preferred.
• DoD 8570 level I (or higher) security certification (examples: CCNA, CND, Cloud+, Security+ CE,); OR have the ability to obtain the certification within 6 months of start date.
• Minimum of three years of system administration experience, including database management
• System administration and IT certifications in Linux, Microsoft, CompTIA, and Ciscoare a plus
• Working knowledge of virtualization, VMWare, or equivalent
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools
• A proven track record of developing and implementing IT strategy and plans
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
• Advanced knowledge of system vulnerabilities and security issues.
• Coordinate and manage third party IT vendor/supplier relationships.

Work Authorization/Security Clearance Requirements:

• This position requires a government security clearance. Will be a part of the onboarding process.

Knowledge, Skills, and Abilities:

List of needed knowledge, skills, and abilities to successfully accomplish the duties and responsibilities of the job.

• Can multitask and manage multiple large to small projects in a cross functional environment.
• Performs day-to-day administrative tasks such as maintaining information files and processing paperwork.
• Work in a high energy, high volume, rapidly changing environment.
• Displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner.
• Clear and effective communication skills in both written and spoken forms.
• Knowledge of computer applications including email, databases, word-processing program and spreadsheets (such as Microsoft Office).
• Ensures that decisions are made based on policies, rules and organizational directives to solve emerging problems.
• Maintains confidentiality while processing and handling confidential information with discretion.
• Knowledge and/or experience in writing, editing, and debugging new computer programs for assigned projects, including necessary records and desired output.
• Knowledge of Active Directory, GPO’s, users and computers, Application support experience with Microsoft Exchange, Office products
• CAD Application support (CATIA v.5, Autodesk, Verisurf, NX, etc.)
• Working Knowledge of VMware environment.
• Working and support knowledge of switch administration Cisco switches.
• Must have the ability to solve technical and operation problems, showing a high level of customer service and project management skills.
• Knowledge of Server Administration from Windows 2012R2/2019 Server.

Work Conditions:

Environment Type:

• Indoors. Production and Office Environment. Temperature Controlled.

Exposure Types:

• Small and/or enclosed spaces

Work Hours:

• On-call for emergent conditions.
• Standard work schedule, overtime may be necessary for meeting deadlines, required travel, and emergent conditions.

Travel Requirements:

• This position may involve travel up to 10% of the time.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Medium work that includes moving objects up to 50 pounds.
• Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods working on feet, using tools, and performing repetitive actions that entail frequent bending and stooping.
• Repeating motions that may include the wrists, hands and/or fingers.

AIT Safety - AIT enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements. All employees that work in or enter the production environment are required to wear personal protective equipment.

AIT Quality - It is our policy to provide quality products and services that meet customer expectations and delivery requirements. Accordingly, each employee must conform to the AIT Quality Policy and carry out job activities in compliance with applicable AIT Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

AIT Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to his/her job.

Security Clearance Statement - This position may require a government security clearance; you must be a US Citizen for consideration.

ITAR Requirements - To conform to U.S. Government commercial space technology export regulations, including the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at AIT must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e. current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158.

Equal Employment Opportunity - AIT is proud to be an Equal Opportunity Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. AIT hires and promotes people based on their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that nurtures trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law.

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Affirmative Action and Disability Accommodation - Applicants wishing to view a copy of AIT’ s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at askhr@aint.com.