Address- Provides general systems support for engineering, blending, drawing, inspection, maintenance and reliability and HES applications and the inspection SQL database
- Moves MOC’s from archive to active, changes status in an Access or Excel Database and sets up new users, resets passwords, and changes profiles for multiple applications
- Monitors applications daily for optimization (slowness), batches jobs, runs monthly reports, performs weekly backups and break/fixes, and creates interfaces as needed
- Adds new categories, goals, etc., to FoxPro or other database
- Completes quarterly SOX audits for various applications and extracts data from Oracle database to assist in conversions to Data Stream
- Assists in maintaining and converting legacy applications to HollyFrontier applications and extracts data form legacy databases for conversion
- Maintains operator lists, hierarchy data, routes, workspaces for various applications
- Manages interface between Terminal loading software, assisting when drivers/trailers become locked out, rebooting system server (VAX) when necessary, setting up new interfaces as needed, and handling Break/Fix system problems
- Adds new PIMI relationships and tests to ensure they are working, maintains existing PIMI relations and handles Break/Fix
- Writes clear, concise, and accurate documentation and provides training
- Runs periodical crystal reports for HES/Remediation, maintains, adds and modifies existing reports on Crystal Report Viewer and creates new reports on demand
- Acts as system administrator for Data Stream: sets up new users, resets passwords, changes profiles and creates reports as needed with report writing tool
- Maintains SQL Blending application and database ensuring blends are assigned batch numbers, and supports Planners’ application which sends blends to blenders
- Protects the computer and telephone systems from unauthorized access
- Troubleshoots all applications except PI and provides onsite support for all VAX VMS and ALPHA servers, including rebooting and break/fix
May include all or some of the following:
- Acts as a liaison between all IT Site Leads and Corporate IT
- Coordinates service level agreements (SLA) between Sites and Corporate Service Center and works with Site IT to maintain SLAs
- Coordinates IT project status reports between IT Site Leads and appropriate Refinery management
Special assignments or tasks assigned to the employee by their superior, as determined from time to time in their sole and complete discretion.
