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Form of work
SalaryJOB SUMMARY
The Information Technology Specialist role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving end user help. Problem resolution involves the use of diagnostic and help request tracking tools, as well as requiring the individual to give in-person, hands-on help at the desktop level. The ideal candidate will have a strong background in system administration, with expertise in Microsoft 365 technologies.
JOB DUTIES AND RESPONSIBILITIES
JOB KNOWLEDGE AND SKILLS
- Experience troubleshooting and managing computer networks
- Experience with cloud-based storage systems and software
- Experience supporting Microsoft Office products
- Capability to troubleshoot hardware and software
- Exceptional written and verbal communication skills
- Strong documentation skills
- Fluent English language skills Must be able to work a flexible schedule including in office / hybrid
EDUCATION/CERTIFICATION/JOB EXPERIENCE REQUIRED
- Associates degree or professional certificate in the field of computer science
- Relevant work-related experience is required
Equal Opportunity Employer Veterans/Disabled
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