Address
Form of workPRIMARY PURPOSE:
The Surveillance Operator contributes to an environment of collaboration in which Surveillance supports partner departments in providing outstanding service to all guests. Providing both customers and employees with a fair, safe and secure gaming experience by creating accountability to company policies and procedures as well as appropriate laws and regulations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
MINIMUM REQUIREMENTS:
KNOWLEDGE, SKILLS, AND ABILITIES:
The Surveillance Operator contributes to an environment of collaboration in which Surveillance supports partner departments in providing outstanding service to all guests. Providing both customers and employees with a fair, safe and secure gaming experience by creating accountability to company policies and procedures as well as appropriate laws and regulations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.
- Proactively monitor all casino areas and personnel including, but not limited to, Table Games, Casino Cage, Soft Count, Slots and Poker to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.
- Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.
MINIMUM REQUIREMENTS:
- High School diploma or equivalent
- One (1) year of relevant experience
KNOWLEDGE, SKILLS, AND ABILITIES:
- Detailed knowledge of Table Games, Slots, Race & Sports Book and Casino Cage procedures.
- Knowledge of advantage play systems and cheating methods.
- Detailed knowledge of local gaming regulations.
- Proficient in basic math without use of a calculator.
- Ability to distinguish colors.
- Professional appearance and demeanor.
- Knowledge on gaming regulations
