General Surgery
Work Schedule: Monday – Friday
Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for healthcare employees looking to join our Back Office team as a Surgical Scheduler.
An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. Can efficiently and accurately utilize all scheduling systems while successfully managing their physicians’ clinical schedules as well as surgical schedules. This is a full-time position (40 hours/week) Monday – Friday during normal business hours of 8:00AM-4:30PM.
- Greet patients in a prompt, courteous and professional manner
- Initiate surgical booking process as instructed by physician via flow sheet or surgical task
- Compile surgical packets for booking. (Containing booking sheet, check list, pre-op orders, consent form, pre-admission form, and prior auth.) Some variances on packets per physician preference, patient age and location of surgery.
- In coordination with the surgeon, ensure consents are complete.
- Obtain release of information to complete disability/FMLA paperwork as needed, also “Out of Work/School” notes. Work with nursing staff to complete if there are questions or concerns.
- Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
- Schedule pre-surgical appointments for patients who need clearance and make sure clearances are sent to the appropriate places.
- Interact with a diverse patient population
- Communicate timely with all parties, including surgeon, patient, OR, insurance company to ensure confirmation of the date of surgery as well as all appropriate surgical clearances are obtained
- Coordinate OR time/date with equipment rep, if needed.
Qualifications:
- High School Diploma/G.E.D. - required
- 2-3 years office experience or one year of related experience in a medical practice - preferred
- Experience using an electronic health record and Microsoft Office a plus.
- Excellent customer service skills.
- Ability to multi-task in a high patient volume unit.
- Ability to learn and utilize resources.
- Strong time management skills.
- Ability to review information and draw appropriate conclusions.
- Good judgement and ability to problem solve; escalate issues as needed.
- Strong teamwork skills and work ethic.
Salary Range: $18.53/hr - $26.15/hr