Surgical Clinical Coordinator - Ambulatory Surgery Center, Full-Time, Rotating

Northwestern Memorial Hospital is an academic medical center in the heart of downtown Chicago with physicians, surgeons and caregivers representing nearly every medical specialty. Northwestern Medicine is proud to have five hospitals ranked among "America's Best" by U.S. News & World Report for 2023-24. Anchored by Northwestern Memorial Hospital, the only Illinois hospital on the national Honor Roll for 12 straight years, we're leading the quest for better care and better treatments in the Chicagoland area.

Northwestern Memorial Hospital enjoys a teaching and service partnership with Northwestern University Feinberg School of Medicine, an integration that provides patients access to leading-edge clinical trials and fosters an environment of world-class patient care, academic inquiry and innovative research. Northwestern Memorial Hospital has also received Magnet recognition*, the gold-standard for nursing excellence, from the American Nurses Credentialing Center.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Candidates must have at least two years of current nursing experience in PACU, ICU, or ER in order to be considered. This is a 1.0 FTE position, 40 hours per week (4 10-hour shifts).

The Surgical Services Clinical Coordinator reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

This position is an experienced Registered Nurse who, in addition to providing direct patient care, is accountable for facilitating an interdisciplinary approach to patient care, patient flow, staffing, resource utilization, and problem solving on a given shift.

Responsibilities:

• Facilitates unit operations on a shift basis according to policy, procedure, and regulatory requirements.
• Coordinates unit based staffing assignments on a shift basis to achieve high quality and cost effective care.
• Directs patient care provided by staff nurses and support personnel for a specific shift.
• Communicates directly with patients and significant others about nursing care.
• Champions new initiatives and helps in unit/departmental or hospital wide committees/task forces.
• Implements appropriate action plans to provide safe, quality, and efficient care.
• Assures safety and security of patients, significant others, and staff.
• Provides direct patient care.
• Clinical:
  • Demonstrates clinical competence.
  • Performs ongoing assessment of assigned patients and their significant others' biopsychosocial and learning needs (as appropriate).
  • Implements appropriate actions to respond to needs of patients and their significant others.
  • Monitors and documents the patient's response to therapeutic interventions and progress toward outcomes (as appropriate).
  • Maintains critical communication with Surgeons, Anesthesia providers, Surgical Services leadership team, ancillary staff and other hospital departments.
  • Assesses the appropriateness of staff assignments to provide the best patient care experience.
  • Continually reassesses departmental staffing needs (to include breaks and lunch relief) based on changes in departmental acuity.
  • Demonstrates "Patients' First" and cost effective approach to patient care in terms of equipment, staff, supplies and all other resources.
  • Assures that quality improvement activities are completed for the assigned shift.
  • Supports "Time Outs" and "Team Briefings".
  • Assesses and intervenes in critical situations involving patients, staff, and visitors and consults with manager or administrator for guidance as needed.
• Demonstrates the following professional attributes:
  • Exemplifies a professional image in appearance, manner, and presentation.
  • Is an advocate for patients and their significant others, coworkers, the community, and the nursing profession.
  • Consistently demonstrates accountability.
  • Consistently demonstrates compassion to internal and external customers.
  • Dynamic representative of the nursing profession in internal and external forums.
  • Integrates theoretical knowledge base and clinical expertise in decision making.
  • Assumes responsibility for meeting regulatory and other mandatory requirements.
  • Assumes responsibility for personal development plan and education/certification related to clinical specialty area.
• Leadership:
  • Acts in accordance with organizational culture; understands how own work team affects others in the organization and knows when to escalate an issue, problem, or decision.
  • Ensures that the environment is clean, attractive, safe and free from hazards for patients, staff and visitors in accordance with regulatory requirements.
  • Analyzes patterns of daily activities and recommend operational/program/schedule changes as needed.
  • Anticipates staffing needs for subsequent shifts and makes necessary arrangements for coverage.
  • Assumes responsibility for efficient and effective use of time and effort of all staff.
  • Facilitates effective interdepartmental communication of incidents with appropriate personnel (manager, administrator, medical staff, etc.).
  • Promotes philosophy and annual implementation plan objectives of Northwestern Memorial Hospital.
  • Provides a milieu conducive to communication and cooperation among patients, staff and visitors.
  • Identifies and communicates key issues and trends to managers and makes recommendations for improvement on an ongoing basis.
  • Provides input to manager on budgetary issues, particularly staffing and cost containment strategies.
  • Establishes relationships across departments to optimize patient care.
• Education:
  • Assesses and communicates staff development needs to manager.
  • Orients staff to Clinical Coordinator role.
  • Serves as a resource for staff.
  • Contributes to unit orientation.
• Research:
  • Assures that research activities are completed for an assigned shift.
  • Participates in nursing research activities.
• Skills:
  • Prioritization and analytical ability are required.
  • Basic PC skills are required.
  • Communication skill is required in order to teach and lead.
  • Interact effectively and collaborate with others in difficult situations.
• Abilities:
  • Handle many tasks under potentially stressful situations and requires standing or walking most of the designated shift.

Required:

• Current license as a Registered Professional Nurse in the State of Illinois.
• Current BLS certification.
• Baccalaureate degree from an accredited school of nursing or equivalent experience as approved by the Patient Care Director. (Minimum two years clinical experience in area of clinical specialty).

Preferred:

• Specialty certification in the clinical area of focus.
• Additional clinical experience in another clinical area.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.