We are looking for a creative, energetic, motivated individual with excellent communication skills. Candidate must be organized, reliable, and able to multitask.
Job duties include but are not limited to:
Provides excellent customer service, including telephone and personal contact with patients, physicians, nurses, administrators, colleagues, and staff at outside offices
Schedules all surgeries including pre-operative and anesthesia schedules
Serves as an educational resource for patients by reviewing surgery packets, fees, and procedure information
Communicates with insurance companies and physician offices in obtaining verification of benefits and authorizations for surgery
Calculates insurance estimates for pre-payments; collects and posts all applicable payments including deductibles, co-payments, and co-insurance prior to surgery/treatment
Qualifications
- Positive attitude, customer service focus, and team player.
- Ability to prioritize and work efficiently in a fast-paced environment while still paying attention to details.
- Strong written and verbal communication skills.
- Self-starter: desire to learn required skills and take initiative in your training.
- Strong work ethic: report to work on time, committed to delivering the best medical and customer service experience, willing to go the extra mile for both co-workers and patients.
- Schedule: ability to work M-F.
- High school diploma required.
We Offer
- Competitive starting wage based on previous medical/customer service experience.
- Benefits package: medical/dental benefits, PTO, employer-matched 401K after one year.
- Training, room for growth, and the ability to work in a well-established, progressive practice that prides itself on providing comprehensive, state-of-the-art care for its patients.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Work setting:
- Clinic
- In-person
- Office
- Outpatient
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Baton Rouge, LA 70810: Relocate before starting work (Required)
Work Location: In person