- Coordinates and schedules surgeries, follow-up appointments as designated by physicians.
- Interacts with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information.
- Coordinates, processes, and routes all paperwork as required to meet physician and facility requirements.
- Ensures efficient telephone communication.
- Documents work processes as required.
- Follows all written protocols and procedures
- Demonstrates courtesy and helpfulness toward patients and their families.
- Must be able to recognize and respond appropriately to urgent/ emergent situations per protocols.
- Establish and maintain effective working relationships with physicians, staff, and management.
- Schedules surgeries based on physician volume maintaining appropriate standard turn-around times. Remains knowledgeable of physicians’ schedules at all times to ensure surgeries and procedures are scheduled in conjunction with their schedules.
- Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
- Follow established REI and surgery center / hospital precautions and procedures in the performance of all job duties to ensure a safe work environment. Adhere to policies regarding safety, confidentiality and HIPAA guidelines.
- Verify insurance benefits of patients and obtains referral authorizations as required.
This description is intended to provide only basic guidelines for meeting job requirements responsibilities, knowledge, skills, abilities and working conditions may change as need evolve.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
- Private practice
Medical specialties:
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Knoxville, TN 37919: Relocate before starting work (Required)
Work Location: In person