Surgery Scheduler

OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Surgery Scheduler to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.

Position Summary

Responsibilities for the Surgery Scheduler include scheduling inpatient and outpatient surgeries, medical procedures, tests and studies ordered by our physicians, documenting patient and surgery correspondence and preparing surgical forms for billing.

Primary Functions & Accountabilities

• Schedules and coordinates patients' surgeries and diagnostic studies per physician's order
• Verifies insurance coverage and if a second opinion is required
• Schedules surgery, diagnostic tests, or study with operating room or facility
• Pre-certifies surgery or study if indicated; Obtains orders from physician for lab tests if indicated
• Ensures operating room or facility is prepared for surgery, tests, or study; has necessary paperwork and special equipment for surgery if requested by physician
• Instructs patient in pre-admission registration, surgical date, post-surgical care
• Confirms and obtains any patient prescriptions, if indicated, from the physicians
• Keeps patients, physicians and facilities informed of any scheduling changes
• Records all medications prescribed and refilled by physicians for surgical patients
• Obtains list of inpatients from physicians and provides the on-call physician with a copy of the list
• Confirms with the on-call physician that all messages and medications are documented in patients' charts
• Initiates and implements charge sheet process; submits charge sheet to on-call physician for services provided over the weekend
• Assists physician in coding of procedures
• Performs other duties as assigned

Knowledge, Skills & Abilities

• Proficiency with medical terminology required
• Surgical terminology proficiency or OR/ASC experience preferred
• Excellent communication skills and strong customer service skills required
• Must demonstrate the ability to multitask in a fast-paced environment and manage time efficiently
• Must be able to work independently, assess situations, make decisions and solve problems with minimal supervision

Position Requirements

• Minimum 2 years related medical office experience required
• Fundamental knowledge of Microsoft Office and practice management systems are required
• High school diploma required; Associates degree preferred